Cannot import .ics file into Outlook (new) app

Anonymous
2024-01-09T14:13:55+00:00

Hi,

I am having several problems with my outlook (new) app.

  1. I cannot import .ics files into the app as no calendar is available in the "Upload from file" window. I have verified that Outlook (new) is the default for .ics files.
  2. I cannot sync my Outlook app calendar on my laptop with my Calendar app on my Iphone 10. I get an error message when I try to sync it via Icloud.

PS: I am using a gmail account for my outlook.

Any suggestions?

Best, Finn

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

172 answers

Sort by: Most helpful
  1. Anonymous
    2025-05-20T15:30:36+00:00

    This really wasn't helpful. I've already seen everything online.

    This program SUCKS! What used to take a click to save and have it automatically download into my calendar, now takes several steps. Way to go Microsoft. You really know how to screw up a good thing. We're already busy enough and now you waste more of our time making us go through more hoops because someone didn't figure out how to streamline things BEFORE you launched the new version of the program.

    You REALLY are FRUSTRATING!!!

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-04-10T16:23:34+00:00

    I READ and still couldn't import it. OMG I can do this 20 years ago. MS Outlook is a big setback.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-03-21T04:53:43+00:00

    Hi, this work around worked for me

    Thanks and hopefully Microsoft sort this out ASAP

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-03-15T13:30:17+00:00

    I finally went to my native google calendar at calendar.google.com and was able to add there. It's still not a great experience in native Gcal. You have to go to your calendar, click the settings gear in the upper right corner, go to import/export, and then select the ICS file from your computer. This will add it to google calendar and then because Outlook is pulling the data from your google account it will show up in the outlook calendar.

    ...

    So, the only work around I can find is to open native Google Calendar in a web browser and import it there.

    Thanks for describing your workaround, but I'm a little confused. What do you mean by importing "it" (the GCal ics file? or maybe an Outlook ics file?) into Google Calendar?

    What I've been trying to do is to download a GCal ics file and import that into New Outlook, so that I can view my GCal events in New Outlook. What it sounds like you're describing is importing GCal's ics file back into Google Calendar? Can you say more about your process or maybe provide screenshots? Thanks in advance!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-01-12T09:35:52+00:00

    Hello Finn,

    I am sorry for the issue you are having with the new Outlook and Classic Outlook.

    Kindly check the Deleted Items folder for the missing calendars.

    If they are not in the Deleted Items folder, please check your archive.

    If they are not in any of the folders, you might have to select Recover Deleted Items or click this link https://www.diskinternals.com/outlook-recovery/recover-deleted-outlook-calendar/ and follow the steps.

    You can also log into Outlook on the web and see if the calendars are there.

    On the issue of synchronization.

    1. Ensure that Outlook on both devices is updated to the latest version.
    2. Confirm that both devices are connected to the same network and you are signed in with the same Microsoft account on both devices.
    3. Ensure that your calendar is set to sync on both devices.

    It is good to note that the product team is working tirelessly to improve on the functionality of the new Outlook.

    Regards, Rita.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments