Hi, I am having several problems with my outlook (new) app. I cannot import .ics files into the app as no calendar is available in the "Upload from file" window. I have verified that Outlook (new) is the default for .ics files. I cannot sync my Outlook app calendar on my laptop with my Calendar app on my Iphone 10. I get an error message when I try to sync it via Icloud. PS: I am using a gmail account for my outlook. Any suggestions? Best, Finn

I've done all the methods and nothing works. It looks like your picture above, the calendar is greyed out and it doesn't actually import. Why is this so difficult???

There is no "file/open" in the new outlook

Hi Rita, Many thanks.I still cannot import .ics files into my new outlook calendar as no calendar can be selected. See screenshotA couple of follow up questions on your advice: How would I know what file name to look for for the missing calendar? Which "deleted items folder" are you referring to? Under Outlook mail? This folder only contains deleted emails. The same for "archive". What should I do?many thanks, Finn

I was having the same problem as everyone that couldn't find a solution. I am using gmail and google calendar with NEW Outlook on my Windows machine. It would not let me add an ICS file in any way. It would not let me select a calendar when doing all of the provided solutions. I finally went to my native google calendar at calendar.google.com and was able to add there. It's still not a great experience in native Gcal. You have to go to your calendar, click the settings gear in the upper right corner, go to import/export, and then select the ICS file from your computer. This will add it to google calendar and then because Outlook is pulling the data from your google account it will show up in the outlook calendar. When reviewing online it seems new outlook doesn't play nice with ICS files. The problem appears to not be the drop down menu to select a calendar but the fact it doesn't actually populate the ICS file when it opens the import dialog UX. I doesn't think you have even selected a file to import yet so it doesn't give you the option to select a calendar to add it to. This makes you feel like the drop down menu is broken, when in fact, it is pending a file in order to give you a selection. So, the only work around I can find is to open native Google Calendar in a web browser and import it there. I hope they fix this in the future.

I tried the above mail-to-yourself workaround using the new Outlook for Mac app and got the same error message: "Sorry we couldn't import some of your file(s). Please try again later." :-(

Cannot import .ics file into Outlook (new) app

Anonymous

Hi,

I am having several problems with my outlook (new) app.

I cannot import .ics files into the app as no calendar is available in the "Upload from file" window. I have verified that Outlook (new) is the default for .ics files.
I cannot sync my Outlook app calendar on my laptop with my Calendar app on my Iphone 10. I get an error message when I try to sync it via Icloud.

PS: I am using a gmail account for my outlook.

Any suggestions?

Best, Finn

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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172 answers

Anonymous

2024-03-07T08:32:59+00:00

I've done all the methods and nothing works. It looks like your picture above, the calendar is greyed out and it doesn't actually import. Why is this so difficult???
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Anonymous

2024-02-23T22:16:03+00:00

There is no "file/open" in the new outlook
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Anonymous

2024-01-12T14:48:44+00:00
Hi Rita, Many thanks.I still cannot import .ics files into my new outlook calendar as no calendar can be selected. See screenshotA couple of follow up questions on your advice:
1. How would I know what file name to look for for the missing calendar?
2. Which "deleted items folder" are you referring to? Under Outlook mail? This folder only contains deleted emails. The same for "archive".
What should I do?many thanks, Finn
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10+ people found this answer helpful.

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Anonymous

2024-03-07T19:15:37+00:00

I was having the same problem as everyone that couldn't find a solution. I am using gmail and google calendar with NEW Outlook on my Windows machine. It would not let me add an ICS file in any way. It would not let me select a calendar when doing all of the provided solutions. I finally went to my native google calendar at calendar.google.com and was able to add there. It's still not a great experience in native Gcal. You have to go to your calendar, click the settings gear in the upper right corner, go to import/export, and then select the ICS file from your computer. This will add it to google calendar and then because Outlook is pulling the data from your google account it will show up in the outlook calendar.

When reviewing online it seems new outlook doesn't play nice with ICS files. The problem appears to not be the drop down menu to select a calendar but the fact it doesn't actually populate the ICS file when it opens the import dialog UX. I doesn't think you have even selected a file to import yet so it doesn't give you the option to select a calendar to add it to. This makes you feel like the drop down menu is broken, when in fact, it is pending a file in order to give you a selection.

So, the only work around I can find is to open native Google Calendar in a web browser and import it there.

I hope they fix this in the future.
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Anonymous

2024-02-29T15:50:27+00:00

I tried the above mail-to-yourself workaround using the new Outlook for Mac app and got the same error message: "Sorry we couldn't import some of your file(s). Please try again later."

:-(
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5 people found this answer helpful.

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