Cannot import .ics file into Outlook (new) app

Anonymous
2024-01-09T14:13:55+00:00

Hi,

I am having several problems with my outlook (new) app.

  1. I cannot import .ics files into the app as no calendar is available in the "Upload from file" window. I have verified that Outlook (new) is the default for .ics files.
  2. I cannot sync my Outlook app calendar on my laptop with my Calendar app on my Iphone 10. I get an error message when I try to sync it via Icloud.

PS: I am using a gmail account for my outlook.

Any suggestions?

Best, Finn

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2025-05-23T12:27:46+00:00

    It worked for me. Just demonstrates the poor talent of Microsoft programmers and the fact they have no QC department testing their **** software they put out. Thank you Microcrap for taking a perfectly good calendar software away and shoving this **** outlook program down our throats.

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  2. Anonymous
    2025-05-20T17:30:20+00:00

    And here's chatgpt on the ICS issue: What’s Going Wrong with .ICS Files in New Outlook

    In Classic Outlook, you could:

    • Double-click an .ics file,
    • Instantly preview the event,
    • Add it directly to your calendar with one click.

    In New Outlook:

    • Double-clicking an .ics file often does nothing or opens a blank email.
    • Drag-and-drop sometimes fails.
    • You may be forced to import via Outlook on the Web, or copy/paste event info manually.

    Microsoft has disabled or de-prioritized native .ics support in the desktop version of New Outlook, particularly for non-Microsoft accounts like Gmail.


    • 🛑 Core features were removed with no clear replacement.
    • 😤 Users are left confused because help docs still reference Classic functionality.
    • Controls and expectations that worked for decades are gone or buried.
    • 📣 Frustrated users report these problems, but Microsoft hasn’t fully acknowledged or addressed them.

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  3. Anonymous
    2025-05-07T15:32:45+00:00

    I click on Open and nothing happens. I can only see the file saved to a folder. Do I need to do something BEFORE I click on Open? This is such a piece of @#%$! I don't understand why Microsoft didn't have a simple import of calendar invitations. What a cluster...

    Please HELP!

    Thank you,

    Laura

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  4. Anonymous
    2025-04-30T19:24:00+00:00

    Thanks Simon Ss_023...that worked perfectly. And ever SOOOO much more efficient than the Classic Outlook where one simply had to click on the event to add it to the calendar. And it's not exactly intuitive! Another masterful stroke by Microsoft :-/ UGH!!

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  5. Anonymous
    2024-01-12T19:11:43+00:00

    Hi Finn,

    Kindly click the link below to locate your .pst file. .pst file contains your email, calendar, tasks and other data in Outlook.

    https://support.microsoft.com/en-us/office/open-and-find-items-in-an-outlook-data-file-pst-2e2b55a4-f681-4b93-90cb-31d39349fb95

    Rita.

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