And here's chatgpt on the ICS issue: What’s Going Wrong with .ICS Files in New Outlook
In Classic Outlook, you could:
- Double-click an
.ics file,
- Instantly preview the event,
- Add it directly to your calendar with one click.
In New Outlook:
- Double-clicking an
.ics file often does nothing or opens a blank email.
- Drag-and-drop sometimes fails.
- You may be forced to import via Outlook on the Web, or copy/paste event info manually.
Microsoft has disabled or de-prioritized native .ics support in the desktop version of New Outlook, particularly for non-Microsoft accounts like Gmail.
- 🛑 Core features were removed with no clear replacement.
- 😤 Users are left confused because help docs still reference Classic functionality.
- ❌ Controls and expectations that worked for decades are gone or buried.
- 📣 Frustrated users report these problems, but Microsoft hasn’t fully acknowledged or addressed them.