This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hotmail keeps asking for my password. My password was correct. I still changed it. It keeps asking for my password nevertheless. Not only is it very annoying but it also keeps me from using my iPhone properly because that pop-up blocks me all the time I have read some of the answers you have given to people with the same problem. You only answer by asking questions. Every time they answer your question you ask another question. So no answer to be found anywhere. Just more and more questions. If you have to ask me questions, please ask them all at once. I really don’t have time for ping-pong. Thank you.
Managing personal Outlook.com account settings, security, and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Like your self I've tried all of the above without success.
Microsoft I’m sure is trying to push everyone down the Office 365 route so they get a monthly subscription charge.
I’ve gone down the route of just signing in via Google, less fuss and no monthly charge.
I have also had this problem, I think it is something to do with modern autentication, I have wasted so much time on this that my next move will be to use Thunderbird, which works fine on another old PC.
I hope MS will accept ownership and fully address this problem, but rather think they just want us to go the 365 route or spend lots of money (I don't have) upgrading everything.
None of the solutions suggested in this thread work for me at all. I'm using a Hotmail account in Office 2021 in Windows 10.
The registry settings suggested by Asbjørn- do nothing. I assume they only work for Office 2013.
It is not possible to add my Hotmail accounts as any other type than IMAP. When I click any of the other buttons when adding an account it just comes up with an error. I can't remember the error code now, but it isn't an error code that is mentioned anywhere on the internet that I can find.
The only way it will accept an account is by selecting IMAP. And then it asks repeatedly for my password. The weird thing is, sometimes it works and syncs my emails, but that is a very small minority of the time.
Edit: it does work as POP but that's useless because my subfolders are all missing.
Today I managed to stop prompt for password on 2 computers with Office 2013.
What I did is that I turned on modern authentication with a powershell script, and restartet the computer. Then I startet Outlook again and prompted the password a few times, close outlook and started it again so that it got properly started in utlook, and ofter that no one of the windows 11 computers (one desktop and one laptop is asking for a password again. The reason is very simple, because if Office 2013 enable the modern authentication, it fulfills the need for higher security login.
Here is the text to copy into a .reg file, for instance office2013enablemodernauth.reg.
Use notepad and copy this text into the file and save it as office2013enablemodernauth.reg and run the file afterwards.
The file content starts below:
Windows Registry Editor Version 5.00
[HKEY_CURRENT_USER\Software\Microsoft\Exchange]
"AlwaysUseMSOAuthForAutoDiscover"=dword:00000001
[HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common]
[HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Identity]
"EnableADAL"=dword:00000001
"Version"=dword:00000001
______________________________________________
The last line to put in the file is over this line.
It is rather incredible how this solves the problem since Office 2013 has support for modern authentication but is disabled by default. This should also work on newever versions of Office 2013.
After this, there is not need to buy newever Office in order to keep on using hotmail email accounts!
WOULD I BE DELETING MY PRESENT ACCOUNT/ U CALLED IT OLD ACCOUNT?
BY NEW ACCOUNT , WLULD I ACTUALLY SET THE SAME CURRENT ONE & THE SAME CURRENT PASSWORD ?
THEREFORE WOULD MY CURRENT ACCOUNT BE RESTORED AFTER COMPLETING THIS WHOLE PROCESS ?