Outlook 2016 doesn't accept password or app password

Anonymous
2024-01-25T09:40:42+00:00

I have this problem - Outlook 2016 doesn't accept password or app password - and i think it is a growing World wide Microsoft problem :-(

See also here: https://www.reddit.com/r/Outlook/comments/19dx64p/outlook_2013_windows_10_suddenly_not_accepting/Outlook gives me this: (startede yesterday)

I have 2 PC's with HOTMAIL accounts in Outlook 2016 ...

They both have this error.

I do get mails ... but I can´t send mails. Yesterday it did work for 1-2 hours ... but right now the error is there all the time :-(

Please help me.

Thanks in advance

Pierre

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-02-02T01:19:07+00:00

    Ok, I've only just found this thread, and without reading 27 pages of the thread, could someone kindly tell me if my issue is the same?

    Just before I went on an overseas trip (24th Jan) my @live.com.au address which was setup as exchange on the Gmail Android app stopped working. Since returning from the trip, the only way I can get it to work is to use the Outlook app, but my preference is to be setup on gmail as exchange. I already have 2FA and app password setup prior to this issue occurring. Is this issue actually resolved by MS or did they jump the gun?

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  2. Anonymous
    2024-02-02T00:19:04+00:00

    Is anyone still having the problem running on old hardware by any chance, like core 2 processors?

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  3. Anonymous
    2024-02-01T23:18:21+00:00

    I'm not getting any Hotmail via 9Folders. They are not always the most pleasant people to deal with. I messaged them when MSoft claimed the issue was resolved (really wondering if they knew that) - they began their reply with 'I don't understand what you are talking about'.

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  4. Anonymous
    2024-02-01T23:17:56+00:00

    Any interested hotmail.com addresses? I’m still having the issue

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  5. Anonymous
    2024-02-01T22:23:14+00:00

    Hi all,

    The service team asked me to get the Outlook.com email address for those seeing the issue so they can check the backend to investigate what is causing the auth prompts. Thank you to those that responded. If they need more, I will post again 2/2/24.

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