Outlook 2016 doesn't accept password or app password

Anonymous
2024-01-25T09:40:42+00:00

I have this problem - Outlook 2016 doesn't accept password or app password - and i think it is a growing World wide Microsoft problem :-(

See also here: https://www.reddit.com/r/Outlook/comments/19dx64p/outlook_2013_windows_10_suddenly_not_accepting/Outlook gives me this: (startede yesterday)

I have 2 PC's with HOTMAIL accounts in Outlook 2016 ...

They both have this error.

I do get mails ... but I can´t send mails. Yesterday it did work for 1-2 hours ... but right now the error is there all the time :-(

Please help me.

Thanks in advance

Pierre

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-02-12T14:28:09+00:00

    Authentication error just now. Persistent. Cannot sign in. Needs to be fixed. Come in MS.

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  2. Anonymous
    2024-02-11T23:42:08+00:00

    Yes still not fixed.

    Every morning and again and again during the day I am asked to enter my password for outlook.com. I have tried everything that has been suggested here. And my app password doesn't seem to be accepted either. But in-between it connects anyway without me doing something.

    This is really extremely annoying. I wonder why Microsoft doesn't get this bug fixed. Obviously something changed around 24 January, because everything worked fine until then.

    I use Outlook 2016 on Windows 11 home and have installed all available updates.

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  3. Anonymous
    2024-02-10T22:58:11+00:00

    Outlook and other apps are unable to connect to Outlook.com - Microsoft Support

    Why the Status has been set to resolve while many here still claim the issue still exists?
    What kind of support is this?

    Still getting this in mailbox and emclient using exchange and app passwords..
    Have to retry multiple times to get authenticated..

    Please reinvestigate the issue.. Again I wonder why this has been set to resolved..

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  4. Anonymous
    2024-02-08T23:39:47+00:00

    Hi,

    thanks again for keeping us all updated and that the investigation goes on. My and my wifes account still have the issue in gmail on Android, we use different devices.

    I have 2FA and App Password, my wife no 2FA.

    We would be happy to share our outlook.de addresses if you or the team need more examples for investigation.

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  5. Anonymous
    2024-02-08T08:34:57+00:00

    I am arriving the same conclusion of others and that you are not helping. You are one the asking if it's the same account and not just same password - it's really a silly question to start with. You have no senses why I answered the way I did... Please don't act like you are the only one can setup an email client and others on this thread somehow don't know what to do or don't have good understanding of technology. And no, I am not "hacking around" credentials. This is ALL your wild guesses because you do not have in-depth understanding of how and why people manages things certain way and they are also contradicting your own comments.

    Every major platform try to gain access to monetize user data. The only difference is Google doing it with way more transparency than Microsoft. Google also respect user choices and Microsoft does not - this go beyond email/Outlook and go into the OS and Edge. Windows and Edge ignore and revert back user setting choices, especially around data gathering efforts. If I tell Google and Apple to stop, it actually stops, sync those settings across ALL my devices, and don't sneak behind my back and turn things on like Microsoft does, which is why I stay logged in on my phones and not so on my Window's devices. I can easily use a non-Play Store medium to download apps if I want to. This is also why I don't log into a Microsoft device with an account and it is really not your concerns either because it has nothing to do with this email issue. The situation is of Microsoft's email service and its interaction with Microsoft's own email clients. The issues and duration of the problem speaks volume. Outlook can operate regardless if the device is logged into a domain account or not. EAS protocol works regardless if the device is logged into an account or not... Much of your conjectures are nothing but wild guesses and invalid assumptions.

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