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My email does not have the toggle option in the top right corner to get the classic outlook back. There is no longer the old outlook in the store either. I have also tried the steps in registry editor and that didn’t work out either.
Using New Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I subscribed to Microsoft Office 365 yesterday (February 10, 2024). The Outlook icon on the taskbar has been removed, not does it appear on the desktop or in the Start Menu. I see the Outlook (New) icon, but it contains no data. How do I open Outlook?
thahks to all who have replied. My problem has been solved. Dennis
UseNewOutlook is not listed in the Preferences folder
Thank you for your reply. I re-loaded outlook classic and everything is working now.
Installing Outlook New has no effect on Outlook Classic, they will co-exist and run at the same time. No O365/M365 updates remove Classic Outlook, if you had it, it should still be there. Do you find OUTLOOK.EXE with the rest of the M365 apps Word.exe, Excel.exe, etc.) under this path?
C:\Program Files\Microsoft Office\root\Office16
Do you have both icons in your Start menu?
This support article may help:
You can't open classic Outlook on a new Windows PC - Microsoft Support