My outlook is stuck on the new version. How to go back to classic version?

Anonymous
2024-05-01T01:35:22+00:00

My email does not have the toggle option in the top right corner to get the classic outlook back. There is no longer the old outlook in the store either. I have also tried the steps in registry editor and that didn’t work out either.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-02-07T17:05:08+00:00

    When I to the Registry Editor and follow your instructions, in step 3 there are no preferences under Outlook.

    1. Navigate to the following path: Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Preferences

    So now what do I do. I am completely frustrated. Spent time reinstalling Microsoft 365 and still cannot get to the Classic Outlook

    What should I do?

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  2. Hal Hostetler MVP-Outlook 12,011 Reputation points MVP Volunteer Moderator
    2025-02-06T20:26:24+00:00

    Sorry, error in the URL I posted, this one should work:

    You can't open classic Outlook on a new Windows PC - Microsoft Support

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  3. Anonymous
    2025-02-06T18:29:52+00:00

    the article is showing as not available. can you please copy & paste the text from it?

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  4. Anonymous
    2025-02-06T18:08:06+00:00

    No, it only shows the new one. It doesn't show the option of classic at all. This is a new computer with a new office subscription bought in Dec 2024. I'm also not seeing the exe file there. I'm seeing:

    Appreciate the reply! Hopefully we can get this sorted so I can reintegrate my email & calendar & teams like i had on my old work computer with the classic outlook.

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  5. Anonymous
    2025-02-06T16:10:18+00:00

    Hi Allen, When I get to

    1. Navigate to the following path: Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook

    there's no option to go to preferences. the only opens are to click into default, a reg_sz file or go into account which has another reg_sz file. what do I do to get back to the old outlook?

    Thanks,

    Mara

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