My outlook is stuck on the new version. How to go back to classic version?

Anonymous
2024-05-01T01:35:22+00:00

My email does not have the toggle option in the top right corner to get the classic outlook back. There is no longer the old outlook in the store either. I have also tried the steps in registry editor and that didn’t work out either.

Outlook | Windows | New Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

380 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2025-01-14T18:58:44+00:00

    You may be able to use OpenOffice (freeware) to get your emails back through your MSG file you saved. I hope so!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2025-01-14T18:53:23+00:00

    PLEASE SEE "HAL" he solved my issue !!!!

    HAL is on this thread...

    Look Hal up ...

    I tried all those so-called other fixes, but Nothing Worked.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2025-01-14T18:05:25+00:00

    I was having this same issue. I searched outlook from the windows tab and after it loaded and opened up I found the three dots at top right of page scrolled down to settings then sync and or reset settings

    Was this answer helpful?

    0 comments
  4. Anonymous
    2025-01-14T16:41:34+00:00

    Thank you Hall but I don't have Microsoft 365. I own my own copy of Microsoft Office 2019.

    Sadly, nothing happens when I try to open old outlook, not even a whirly gig anymore and immediately after opening NEW OUTLOOK yesterday none of the right click options I had available to me through old outlook worked anymore.

    There is no old outlook app available to me.

    Any emails I saved as .msg files can no longer be opened. I can't even imagine what a nightmare this is for all the companies who have saved and filed emails in this way. I have to tell you that every time I see Windows has an update, I dread what is going to happen to my system.

    Windows 11 is a hot mess and NEW OUTLOOK is a hotter wet mess. It's time for someone to admit that.

    Was this answer helpful?

    0 comments
  5. Hal Hostetler MVP-Outlook 12,011 Reputation points MVP Volunteer Moderator
    2025-01-13T20:16:44+00:00

    If you try to launch Outlook Classic from the root path, C:\Program Files\Microsoft Office \Office 16\OUTLOOK.EXE, what exactly happens? Error message(s)? Nothing at all? Have you tried repairing it from Settings > Apps?

    Was this answer helpful?

    0 comments