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I use the Outlook web app on MacOS, and selecting text word by word no longer works (shift + option + arrow on a Mac keyboard). This stopped working sometime this weekend. I tried multiple browsers (Chrome, Edge, Safari) and multiple Macs (Two different MBAs and one MB Mini). I tried it on a PC and it works fine. It seems that something broken on the web app for Mac users over the weekend.
This is a critical shortcut for things like copying and pasting or deleting. Anyone having the same problem and has an idea of what to do about it?
Sending, receiving, and organizing email in Outlook on the web for business
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Yep -- I guess the bug rollout was successful, I now have the alt problem too 😀
Either they want us all to switch to the Mac client or their QA is too easy on dev.
I am really disappointed to say that in the latest days Option key issue appeared.
Really disturbing and useless while writing an email.
I wonder if we needed this... :/
I suspect it may be happening to you both, but you've not pinned down what you're doing differently:
For me, I can safely use Option + Arrows (with or without shift) anywhere in the Editor, including the subject line and addressees.
Ian's screenshot shows text in the search bar. When I try it on a text string in there, it brings up the menu hotkeys.
If I were to guess, I'd say the fixes put in place after the original April issue have made the Editor safe to work in, and some oversight has meant the rest of the page is still a minefield.
Possibly something may change for me soon with a restart or some update update. For now this isn't really happening to me. If I hold down Option or Option + Shift, I can still use the arrow keys to accomplish what I want. Option plus arrow keys still moves cursor to next word and Option + Shift still selects words. If I push Option and then let go without having used any arrow keys then it will trigger the shortcut options and take focus out of the email compose box.
It would be nice if there were a hotkey to bring focus back to the email compose box. My instinct is to hit the Esc key, but that doesn't do anything.
I am running into this same issue. This even happens when I'm holding option+shift to select a word at a time. Terrible user experience.