Selecting text no longer working properly in Outlook Web App on MacOS

Anonymous
2024-04-03T01:13:07+00:00

I use the Outlook web app on MacOS, and selecting text word by word no longer works (shift + option + arrow on a Mac keyboard). This stopped working sometime this weekend. I tried multiple browsers (Chrome, Edge, Safari) and multiple Macs (Two different MBAs and one MB Mini). I tried it on a PC and it works fine. It seems that something broken on the web app for Mac users over the weekend.

This is a critical shortcut for things like copying and pasting or deleting. Anyone having the same problem and has an idea of what to do about it?

Outlook | Web | Outlook on the web for business | Email

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  1. Anonymous
    2024-05-26T10:33:34+00:00

    Any chance to tweak the script a bit?

    It seems it doesn't work at all for me.

    In any case, I'm waiting for an official Microsoft reply about this issue.

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  2. Anonymous
    2024-05-14T16:23:01+00:00

    the issue persists. please, for the love of god, just make it normal again. i'm begging now. the command and option keys should do the same thing in Outlook's online email client as they do in every other place on a Mac. they should just do the same thing

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  3. Anonymous
    2024-05-04T14:49:36+00:00

    Thanks. Good to know - the webapp (and I made a desktop chrome app out of it for an emulated app experience) has served me well until this keyboard shortcut snag.

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  4. Anonymous
    2024-05-03T13:18:27+00:00

    This is a major hassle for me. Not only this but Universal Mac Key Command Not Working In web Outlook, either. Fix this!

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  5. Anonymous
    2024-04-30T22:07:58+00:00

    It's not working for me, but it looks like that might be because metakey is triggered by the control key, rather than the command key, on Chrome. I've included a line this line

        if (keycodes.indexOf(e.keyCode) != -1 && e.shiftKey && e.ctrlKey) {
    
             e.cancelBubble = true;
    
             e.stopImmediatePropagation();
    

    and that seems to have gotten around it. However, I'm new to tampermonkey (and javascript in general), so I can't seem to get it to override the hijacking of things like Cmd-B and Cmd-I for formatting.

    Currently, those key combinations just...do nothing half the time

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