Why does Microsoft Outlook keep asking for Password

Yep. Did all of the suggested fixes too. Still does not work. For MS to say it is not on their end is BS.

Outlook is simply trying to connect to the server and is unable to find it because MS is no longer equating (in its DNS/routing translation, probably) to allow Outlook to connect to the server in question. Only Outlook 365 is listed (=allowed) for this. It would be easy to list all outlook versions in some file to allow the connection. However, simply stating that MS did not do this is BS. Someone physically replaced the file to establish the new 365 Outlook and did not look back at all the entries in the old file. Definitely a MS Systems Administration blunder. Not willing to fix/look into fixing it is simply to push all the users to use the Outlook 365 which connects perfectly to the mail server (leading customers by the short hairs). Protesting seems to do nothing.

Frustrating...

Retired but not without some ideas...

This does not work its Chat ai not a real person - I've been at this for weeks and i think behind the scenes in honesty MS is trying to get everyone on 365 - its not just on one pc this happened but on multiple

If you paid for the full product and your license is in date then you should be able to use Outlook local still.

I have tried numerous times to resolve this issue -

registry deletes

reinstall outlook

new profile

credential delete

same issue again and again..

Such poor support from Microsoft on a fix for this! Really poor. So many people, including me and my family members, whom all forked out for a local Office client SW license are having this issue and there is NO FIX from Microsoft being offered. It was all working fine, then all of a sudden something MS has updated / changed has caused this issue to surface! And the best MS can offer is "to try a bunch of long and tedious changes, including a full re-install option" to try to remedy the problem. Very poor!

You can do so much better Microsoft. Why not do right by your customers and replicate the issue, find the root cause and issue a fix for all the users that have purchased the SW from you at significant expense?

Regards, Angus

Thanks Stefan I know you are helping - the forum all seems also to have the same stock answers - I was a Microsoft accredited engineer for years.

I've worked in IT systems and installed servers for 25 years and this one issue has me stuck - use outlook extensively the full version for many reasons and the use of the offline calendar.

Many people are having this issue and I do not understand why we cannot escalate and resolve.

Nope, all of these options did not helped me. Still I get prompts from Outlook to submit the password each time I open it. Other accounts in Outlook dont ask for the same.

I would like to refer to Your point 3: "Disable the Always prompt for login option: Open Outlook and navigate to File > Account Settings > Account Settings. Select your email account and click Change. Click More Settings, then navigate to the Security tab. Uncheck the box next to Always prompt for login credentials and click OK." - in my case all these settings are "grey"/ cannot do anything about it. I cannot change it. On the other hand the box is uncheck, so thats not the issue.

I started to have these prompts without any actions from my side.

Hi Konrad Frontczak,

You can try a further option which is to reinstall your email account. Before doing this, delete the email account and its files in the Outlook folder, delete the credentials (it's best to back up the email account's data before deleting). Then reinstall the email account, add a new profile. It worked for me after all those options failed million times.

All the best !

Dixon k