Why does Microsoft Outlook keep asking for Password

Anonymous
2024-01-31T21:23:19+00:00

Why does Microsoft Outlook keeps constantly asking for Password. I even had to change my password thinking it would help. It didn't. Even after I enter password, still continues prompting me to enter password. Just does not go away. And it is also affecting my account with Spectrum Roadrunner to perform other functions that I was able to do without having to enter a password. This problem just recently started and Spectrum can't help since it's a Microsoft issue causing the problem. Tried to get help by calling Microsoft by using the recommended website since I'm unable to get a live person to talk to, but the website Microsoft is directing to go for HELP wants to charge a Fee plus a monthly fee. We purchased Microsoft. Didn't use to have this issue

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-05-20T16:44:07+00:00

    "First, go to Windows Settings (press Win + I ), > Windows Update > Advanced Settings and turn on the ''Receive updates for other Microsoft Products'' after that start Windows Update and wait for Windows to get the updates and restart your computer.

    Then open regedit with administrator account (windows search > regedit > right click > run as administrator), then follow the path
    Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity
    if there is a EnableADAL Dword Value change it's value to 1, if there is not, create a new ''DWORD (32-Bit) Value'' and name it ''EnableADAL'' without quotes. Double click it and choose Hexadecimal as base, change its value to 1. Close regedit, close Outlook and restart your computer. When your computer opens try to get windows updates and open your Outlook again. Maybe this solution helps.

    PS: In regedit path ''16.0'' maybe different in your computer, like ''15.0'', select the path which includes Common and Identity in it."

    Has anyone tried this Registry modification suggestion from Süleyman? If so, does Outlook 2019 still ask for your outlook.com email account password sometimes? Wanted to get some feedback from someone who tried it before doing it on my end.

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  2. Anonymous
    2024-05-20T16:42:14+00:00

    This doesn't work on my end.. Only my main email address (a non-Outlook.com email address) shows under Windows Credentials, My Outlook.com email address (the one that Outlook sometimes asks for my password when I have Outlook 2019 open) is not showing anywhere in this list.

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  3. Anonymous
    2024-05-16T04:21:34+00:00

    Jesus Christ. Im gonna spend an hour doing that, and I KNOW it’s not gonna work. Cant you people fix it? Id delete my outlook account, but my contacts disappear. Be less trouble if i just write my contacts out with pencil and paper and type them in again by hand. Then i can kiss outlook goodbye.

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  4. Anonymous
    2024-05-15T18:48:04+00:00

    I edited my message above to clarify how I did this. I think even with Office 2019 you should fin the "change" option.

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  5. Anonymous
    2024-05-15T17:02:39+00:00

    I am using Outlook 2019: (Office 2019)

    Above, it says to go to:

    File > Account Settings > Account Settings. Select your email account and click Change. Click More Settings, then navigate to the Security tab. Uncheck the box next to Always prompt for login credentials and click OK.

    In Outlook 2019, there is no 'CHANGE" option when going to File > Account Settings > Account Settings. So, this option does not apply to Outlook 2019.

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