BlackBerry android devices or any Google device can't connect to outlook server

Thanks. Partial solution and POP3 is not as robust as Exchange, but far better than nothing. So a great stop-gap measure.

It does give me calendar access but not contacts. I guess I can move the contacts temporarily to my working gmail or work account.

Some idiosyncrasies such as:

• does not synch Sent folder
• does not carry over any other folders
• all emails are marked "unread"
• if I read them on desktop they remain unread on phone
• if I read them or delete them on phone they do not disappear.

So it's a good way to just read emails but not organize them.

Maybe IMAP would be better? Does anyone have the server details for that? Thanks. I tried (same as above port 993 except it says it cannot connect to server) ...

I sure hope BB fixes this ... otherwise why am I paying every month for it?

PS please note POP access is disabled by default on Outlook.com emails. Go to a browser:

Enable POP access in Outlook.com

If you want to use POP to access your email in Outlook.com, you'll first need to enable POP access.

1. Select Settings  > Mail > Sync email.
2. Under POP and IMAP, select Yes under Let devices and apps use POP.
3. Select Save.

THIS worked..!!! Thank you. After days of fighting this.... This worked. The problem seems to happen every few months for me.

Removing BB Hub does not help you. I have one phone with BB Hub and the other blank new Sony I V with only default Android apps. Neither phone allowing to add MS Outlook mail account as Exchange account which will sync calendar and contacts.

I can add outlook mail account to both phones as IMAP or POP without problems.

I managed to solve the problem by installing Microsoft Outlook for Android. Then added this account to Blackberry HUB on one phone and to GMail to another phone. Now I can see again my contacts and calendar. And syncing working again between phones and PC-s.

Before the 24 January there were no need to install Outlook for Android to get Exchange account into phone. It is definitely something Microsoft changed on their servers.

Same exact thing has happened. For past few days my outlook email would work sporadically, asking me to re-enter the password, but would eventually synch.
Now it's been disconnected for 24 hours.

I removed the account from my device, changed my password and now it won't add the account at all!

I try to add it

"*** Email address is removed for privacy *** can't be authenticated. Update your account settings and try again."

This is frustrating!!!!!

I tried everything. Next may be to remove Blackberry Services entirely.

One possibility : when I click on Select next to Client Certificates I get "The App Blackberry Hub+Services has requested a certificate. Choosing a certificate will let this app use this identity with services." -- and gives me Android Find my Mobile and a Microsoft workaccount certificate. Neither works or helps.

Using the Outlook app -- zero problems! Email right there. Simple.

The problem is I use this account for my contacts and my calendar!

HELP!

Than you for kind words. I opened another thred on MS help because on my other phone there is no BB software, it is pure Android 14 with factory apps and the errors are identical to BB phone.

If phone has already ActiveSync account added, it works as supposed, if you have to add account to Android device, it is not possible anymore. And MS help suggesting to delete account and recreate it which results loosing calendar and contacts.