Email keeps going to junk folder even after I say it's safe.

Anonymous
2024-04-09T21:07:14+00:00

I have a recurring email that continues to go to "junk" when I confirm it is "safe." I use Microsoft Outlook

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2025-04-30T22:56:14+00:00

    Agree - Mark H' - how did you do it?

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  2. Anonymous
    2025-04-30T19:47:00+00:00

    Don't stop there...how?

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  3. Anonymous
    2025-04-24T11:20:12+00:00

    I fixed mine

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  4. Anonymous
    2025-04-05T06:55:28+00:00

    I am not a gambling person but, in this case, the Rules work (the emails go from Junk to Inbox) and (in my mind) I can picture savoring the froth.

    And then they bounce back into Junk.

    Maybe a beer called 'Pyrrhic Victory' would be appropriate.

    Yes, I agree with you.

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  5. Anonymous
    2025-04-04T02:37:43+00:00

    I am using Outlook Classic. In the HOME screen, centre right 'Move/Rules' - Create Rule.

    Hope that helps.

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