Stuck on robot verification complete

Anonymous
2023-10-29T01:00:01+00:00

Hi. I am trying to change my account password as I was unable to log in.

I complete the robot verification but stuck on verification complete screen as it does not redirect to the next screen. I am unable to get past this.

Tried different devices/networks/browsers. The account recovery is completely useless.

Nothing I can do.

Need help with this.

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-11-04T06:00:53+00:00

    Fixed for me. I just got a code in my phone and regain acces in my email address.

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  2. Anonymous
    2023-11-02T19:21:00+00:00

    me too i am also stuck here i tried for 2 days

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  3. Anonymous
    2023-11-02T13:29:34+00:00

    Experiencing the same. I thought it was just my devices since I'm using both PC and mobile. Seems like it's from Microsoft. Hopefully this gets solved soon.

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  4. Anonymous
    2023-11-02T18:04:57+00:00

    Stuck on this despite multiple attempts . Have tried safari / edge / chrome.

    Tried clear cache / browser history. No progress.

    Very dissatisfied - unable to access emails

    Any solutions ?

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  5. Anonymous
    2023-11-02T15:36:02+00:00

    Im so infuriated with how MS cant fix a simple problem in a day, this has been happening for weeks now

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    2 people found this answer helpful.
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