Search not working on Outlook 16.79 on Mac Sonoma

Anonymous
2023-11-15T00:48:51+00:00

Hi running Outlook 16.79 on Mac Sonoma 14.0 (23A344) and search function doesn't work at all. Any tips would be much appreciated, thanks

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2024-11-08T13:53:44+00:00

    I have the latest version of Mac OS and the latest version of the Outlook app. I removed it, cleaned all the libraries, and then reinstalled it. Still, no luck. The search function DOES NOT work. This is extremely disappointing.

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  2. Anonymous
    2024-01-09T13:45:03+00:00

    This just worked for me, to reclaim the Search function. Outlook version 16.80. MacOs 14.2.1:

    No terminal commands needed.

    Step 1) Re-Index your HDD

    1. Open System settings and select Siri and Spotlight.
    2. Scroll down and click the Spotlight Privacy.
    3. Drag the Macintosh HD to the Privacy tab.
    4. From the Privacy window, select the HD and then click the minus (-) button

    near the bottom left of the window.

    1. Restart computer and re-add (+) the HD to the Siri and Spotlight Privacy window. This will start re-indexing. Re-indexing may take several hours

    Step 2) When re-indexing is done, enable and then immediately disable New Outlook feature. Disable is done by "Revert to legacy outlook" in Outlook Help menu.

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  3. Anonymous
    2024-01-04T19:53:20+00:00

    I've been having the same issue. The official response is not very helpful as many others have pointed out. I did find a possible solution that has helped out a bit. In the app, go to Tools> Accounts. Highlight the account you want to fix the search on and go to the bottom right-corner dropdown. Click "Account Reset." When it reopened, my searches were working much better. Not perfect but way more usable than before. Hope this helps others.

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  4. Anonymous
    2023-12-30T14:40:37+00:00

    Me to. How do we get to this?

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  5. Anonymous
    2023-12-03T10:27:34+00:00

    Where is the "Step 3) Enable && Disable "New Outlook" Feature"?

    Do you mean the Legacy Outlook feature?

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