Outlook attachments showing in body of email rather than attached to it

Anonymous
2024-01-17T23:43:42+00:00

We have one user whose email attachments always show in the body of her emails rather than as attachments. We have already confirmed that her default format is HTML. I have watched her process for attaching them and it is exactly as I do them and mine always show as attachments. Please advise. *I have since learned that this was a changed instituted by Microsoft and now all links show up in the body of the email rather than as an attachment. Not a glitch; just a bad update.

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-01-31T17:53:20+00:00

    Well, shortly after I posted this original post, mine started doing the same thing and a bit of research indicated that this was a new Microsoft setting. It now does the same thing for everyone in our organization. At this point, I'd just like to submit a request to Microsoft to further change the setting so that the attachment icon still shows in the email folders.

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  2. Anonymous
    2024-07-10T06:46:12+00:00

    I faced the same issue earlier on, but I noticed that if the email is under Rich Text format, then the attached file you drag into your email will be in the email body itself. However once I click on to "HTML" and try dragging a PDF file into the email, the file would be an attachment.

    Before you reply to the email just check and see if the email you received is HTML or Rich Text. I tried opening up a few emails from my colleagues, and those with HTML format, I will have no issue attaching the file as it should be (as attachment); whereas those who sent me as a RTF format, when I drag a file in it will automatically becomes embedded in the email body - until I click and change to HTML as shown in the screenshot below.

    Image

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  3. Anonymous
    2024-06-10T18:53:41+00:00

    I have found the solution that worked for me as follows:

    1. File > Options
    2. Select Mail tab
    3. Under Compose messages change select HTML on Compose message in this format

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  4. Anonymous
    2024-02-05T15:07:28+00:00

    I second this request, "change the setting so that the attachment icon still shows in the email folders".

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  5. Anonymous
    2024-01-23T00:21:58+00:00

    I'm told that this is a new Microsoft setting that puts "attachments" of cloud documents in the body of the email rather than as an attachment below the subject line. The problem with this is that from an email folder, I can no longer see the attachment icon that shows that an email has a document attached to or included with it. If the cloud documents have to now be in the body of the emails, is there some setting that can be adjusted so that the inbox (or any other email folder) shows the icon that lets me know that there was a document included with that email?

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