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I am a support consultant for many customers. Getting a bunch of calls this morning (03/21/2024) about Legacy Mac version 16.8x and above not syncing.
If they switch to New Outlook, no issues. Online is also working.
Why would Legacy stop working today for some? Running Mac OS X 13.x and 14.x with same issue.
Please advise.
Using older versions of Outlook for Mac for personal email and calendar
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
In the US.
Still not working for me, started having the issue this morning, Worked ok Friday.
A coworker had the issue Friday, but it works OK for him today.
Neither of us made any changes.
not for me as well this is unacceptable , the new outlook on Mac is just useless
Is anyone in Europe currently able to work again using the legacy version of the app?
As of now it's still not working for me.
Microsoft business model remains about maintaining a monopoly and then abusing it. The move to New Outlook has nothing to do with the UX (in fact hte new UX is worse) but just about maintaining / strengthening the monopoly. The current situation is a case at hand. Which essential service provider does not update its clients when there is an outage? Gas, electricity and water companies, although also monopolies, are much more engaged when there is an outage, because they are regulated.
I start to wonder whether the current outage is not just about Microsoft trying to get us to move to New Outlook. Strengthening their cloud monopoly:
https://www.cio.com/article/1306613/microsoft-in-talks-over-cloud-licensing-complaint-in-the-eu.html#:~:text=The%20trade%20body%2C%20which%20consists,were%20bad%20for%20the%20EU's
Update here, is working by now.
Main reason I'm not using "new look" is that it enforces routing all mails via Microsoft's servers. So for example, to transfer my mails out of outlook into a different archive, I'm using a locally installed IMAP server (in a docker container) which then is used by my archiving software (DevonThink Pro) to pull mails over to the local archive. See
https://github.com/mnott/mail2dt
Now that works very well in legacy mode. Why would I transfer mails that I already have locally over to Microsoft's servers to then have it down on my own IMAP?
So basically Microsoft formerly was breaking email only by using those ridiculous PST files you could never even really search in.
Now Microsoft is breaking email more fundamentally by interfering with your talking directly to whatever server you want to talk to.
Of course it's all their plan to lock you into their cloud.
Anyway.