How I can switch from working offline to working online in outlook?

Hi again - i've tried your steps but it hasnt fixed the problem?

Hello Rimma,

Thank you for posting here in Microsoft Community.

To answer your question, here's how to switch from working offline to working online in Outlook, please follow these steps:

1. Open Outlook.
2. Click on the "Send/Receive" tab in the top menu.
3. Look for the "Work Offline" button in the "Preferences" section.
4. If the button is highlighted, click on it to turn off the "Work Offline" mode.
5. Once you have turned off the "Work Offline" mode, Outlook will start to synchronize with the server and you will be able to send and receive emails.

You may also refer to this article: Work offline in Outlook - Microsoft Support

If you are still having issues switching from working offline to working online, please let me know and I will be happy to assist you further.

Best regards,

Arquel C.

Microsoft Moderator

Hi there - i have tried clicking on the Work Offline button but it is shaded and won't accept the click - so what do i do now please?

Mo

Hi there - i have tried clicking on the Work Offline button but it is shaded and won't accept the click - so what do i do now please?

Mo

It's not easy to tell if the Work Offline is highlighted - having a separate Work Online button might help. However, toggling that button isn't helping. Desktop Outlook says it's disconnected and has exclamation marks on the icons but gives no way to fix the problem.

Does the button highlight change when you click it? What does your status bar say? Thanks!