Outlook Android App error occurred during authentication. Please try again later.

Anonymous
2024-02-27T14:35:56+00:00

For some reason when my outlook app is not showing new emails, so I searched online and the advice on Microsoft site was to clear the apps cache and storage (which I did)

This has obviously removed all my setting on my phone so when i go into the app again it asked me to log in again, when i click this is automatically detects my outlook email address, I clock on this (it doesn't ask for password BTW - but i did try to just enter my email and password but same error message) but then just come up with an error saying " error occurred during authentication. Please try again later"

I am using the latest version of Outlook for Android app (27 Feb 2024) - 4.2405.2 (42405820).

I am using Android 14.

I started experiencing this issue today, Feb 27, 2024 as soon as I downloaded the Outlook app for Android.

I can log in successfully to this Yahoo Mail account, using Outlook for Windows, web etc. Only Outlook for Android is a problem.

I had issues with Google and Outlook accounts but then somehow they were resolved when suddenly the Outlook was able to sign in, even when there was the same error message displayed.

How can this be fixed, I need access to my emails asap

Thanks

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2024-10-24T14:38:33+00:00

    To add to that, Add YAHOO email account to OUTLOOK FIRST before adding any other account at all to your phone.

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  2. Anonymous
    2024-10-03T16:54:06+00:00

    I can add all the accounts in Outlook lite on Android but not android. I recently changed the user name for this user. Uninstalling and reinstslling outlook on android does not work. I have removed all 2 factor authenication from the account, forced stop on autenticator etc.

    Can acess on outlook desktop, web and outlook lite. Some settings seem to be saved on phone somewhere. Cleared data and cache, uninstalled and reinstalled with no luck

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  3. Anonymous
    2024-10-03T16:37:43+00:00

    Just had a client with the same issue and this just happened yesterday. Worked for 40 minutes with no solutions. I thought it had something to do with the password that was changed, but they were able to access their email online, just not through the app.

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  4. Anonymous
    2024-10-03T02:31:43+00:00

    I am having the same issue as above same error screen. Can anyone help.

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  5. Anonymous
    2024-05-22T11:42:45+00:00

    Good morning, the solution below worked perfectly for my organization:

    First part:

    1 - Access > Microsoft 365 admin center

    2 - Search for the user > Click on it > Go to Email > Email applications > Manage email applications > Enable "Exchange Web Services"

    Second part:

    1 - Open Powershell as admin

    2 - Connect-ExchangeOnline

    3 - Check release of outlook mobile, Must be set to True > Get-CASMailbox -Identity ******@dominio.com.br | Format-List *OutlookMobileEnabled*

    4 - Set to True > Set-CASMailbox -Identity ******@dominio.com.br -OutlookMobileEnabled $true

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