Outlook Android App error occurred during authentication. Please try again later.

Anonymous
2024-02-27T14:35:56+00:00

For some reason when my outlook app is not showing new emails, so I searched online and the advice on Microsoft site was to clear the apps cache and storage (which I did)

This has obviously removed all my setting on my phone so when i go into the app again it asked me to log in again, when i click this is automatically detects my outlook email address, I clock on this (it doesn't ask for password BTW - but i did try to just enter my email and password but same error message) but then just come up with an error saying " error occurred during authentication. Please try again later"

I am using the latest version of Outlook for Android app (27 Feb 2024) - 4.2405.2 (42405820).

I am using Android 14.

I started experiencing this issue today, Feb 27, 2024 as soon as I downloaded the Outlook app for Android.

I can log in successfully to this Yahoo Mail account, using Outlook for Windows, web etc. Only Outlook for Android is a problem.

I had issues with Google and Outlook accounts but then somehow they were resolved when suddenly the Outlook was able to sign in, even when there was the same error message displayed.

How can this be fixed, I need access to my emails asap

Thanks

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2025-03-18T19:38:24+00:00

    I think problem is with the phone. It just happens that I dropped my phone and had it replaced, when set up new phone it just worked.

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  2. Anonymous
    2025-03-18T18:28:36+00:00

    I have the same problem.

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  3. Anonymous
    2025-03-08T14:26:38+00:00

    I've been fighting the same issue for a couple of days and came up with another potential solution after noticing that OneDrive was installed from the Galaxy Store and all other Microsoft apps were installed from the Google Play Store.

    1. Open Settings/Apps
    2. Find OneDrive app
    3. Disable OneDrive then clear data (under storage menu)
    4. Now you can setup Outlook correctly
    5. Re-enable OneDrive

    I think this is caused by Samsung storing the OneDrive credentials, which is why other users have only had success after logging out of the Samsung account.

    Anyway, this worked for me and I hope it helps someone else.

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  4. Anonymous
    2025-03-01T21:34:23+00:00

    I have exactly the same issue, not sure where to go from here?

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  5. Anonymous
    2025-02-27T05:17:23+00:00

    I have followed all the steps you suggested but still can't get Outlook to work on my S24 Android phone.

    Outlook works fine on my PC with my software or if I log in to 365 online. But I can't even add my primary email address on my cell phone. I was able to install Outlook Lite and add my Gmail address, but that is not the email address that I use as a primary email address.

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