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I am having issue that Yahoo emails are not reaching recipients. I am getting an error message but after 24hrs not even straight after. It's only come to my attention because in follow up calls, they are telling me that the emails never arrived..
Please advise me how to sort it out as is very important I can reach those yahoo recipients.
Your message couldn't be delivered. Despite repeated attempts to contact the recipient's email system it didn't respond.
Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system isn't accepting connection requests from your email system. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.
For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361.
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
We are having the same issues with existing clients who are using Yahoo.com. Emails went through in December and stopped working in January. They received emails sent via my personal Gmail, but not through our business email platform, Outlook. This is a Microsoft issue.
Our issue has been occurring for approximately 2 weeks now. I contacted Yahoo, and they stated it's either Microsoft or our host (GoDaddy), and GoDaddy states there is nothing wrong on their end. Microsoft doesn't seem to be taking this very seriously.
Who knows where the problem is originating, but it seems to be somewhat widespread, so it would be nice if whoever's system is causing it would do something to fix it. Especially since we are unable to communicate with our customers who have a Yahoo email account, I'm confident we are not the only company dealing with this right now.
I agree!! It's been happening for months and Microsoft isn't addressing it. Even IF it is on the Yahoo end, as widespread as this is and the # of MS users affected, MS should have a vested interest in the resolution. The fact that they don't makes me want to take the company OFF 365 and go back to what we were using before.
Same situation here. Vendors, and customers on Yahoo, and SBCglobal are not receiving from MS 365. I have been on chat with MS this evening, (again) and they have stated again that receipients need to check with Yahoo/SBC as it is on their side. No way to know for sure at this point. Hopefully it will be resolved soon. The big issue is we are not notified right away so customers think we are ignoring them. Many of ours go out via automation.
Yes, Yahoo told me it was a Microsoft issue as well.
This is rigged