Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
That is correct. Create or edit those SPF, DMARC and DKIM records at turbify.com (based on your example).
I am having issue that Yahoo emails are not reaching recipients.
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Anonymous
I am having issue that Yahoo emails are not reaching recipients. I am getting an error message but after 24hrs not even straight after. It's only come to my attention because in follow up calls, they are telling me that the emails never arrived..
Please advise me how to sort it out as is very important I can reach those yahoo recipients.
Your message couldn't be delivered. Despite repeated attempts to contact the recipient's email system it didn't respond.
Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system isn't accepting connection requests from your email system. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.
For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361.
Outlook | Windows | Classic Outlook for Windows | For business
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Anonymous
2024-03-13T18:31:35+00:00 This has been happening since last Thursday. It's an issue with Yahoo receiving email from Microsoft. It's not something that you can do on your side. Anyone sending from Microsoft 365 to Yahoo needs to implement DKIM on their domain and Microsoft account. This requires that they turn on DKIM on their Microsoft account and add DKIM records to their domain's DNS.
You can try talking to Yahoo but they'll just blame Microsoft. Convincing your contractors that it's something they have to do might be difficult but it's currently the only way it will work - that is, until Microsoft and Yahoo work out their differences.
So to clarify, are you saying many private domains us MS365 to send email? For example, it's possible a domain like mypets.com, uses MS365 to send outbound emails to a Yahoo address? So if that domain has DNS hosted by someone like ns1.turbify.com then you'd need to add those records to that DNS server, correct?
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Ron-6928 4,991 Reputation points2024-03-13T18:09:55+00:00 If you use your own domain name and your DNS records are invalid or missing, Microsoft can't resolve the problem so they aren't doing anything for you. You're responsible for the fix.
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Anonymous
2024-03-13T17:58:12+00:00 I am having the same issues and it is impacting our work/contacts. What is microsoft doing to resolve?
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Anonymous
2024-03-13T17:09:01+00:00 MarkLucasNY - thanks very much, makes sense, appreciate it!
Ron6576 - it's actually a friend of mine having this issue so I didn't find out who sender was but I will find out and check on EasyDmarc for any issues...
Thank you both!