I am having issue that Yahoo emails are not reaching recipients.

Anonymous
2024-01-07T08:27:47+00:00

I am having issue that Yahoo emails are not reaching recipients. I am getting an error message but after 24hrs not even straight after. It's only come to my attention because in follow up calls, they are telling me that the emails never arrived..

Please advise me how to sort it out as is very important I can reach those yahoo recipients.

Your message couldn't be delivered. Despite repeated attempts to contact the recipient's email system it didn't respond.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system isn't accepting connection requests from your email system. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361.

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Ron-6928 4,991 Reputation points
    2024-03-01T21:23:58+00:00

    Cool. Thanks for the update.

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  2. Anonymous
    2024-03-01T21:14:56+00:00

    Yep, Yahoo.com and Pacbell.net-directed emails are no longer bouncing. Totally see where you're coming from on my fix and its potentially limited applicability. Thanks again.

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  3. Anonymous
    2024-03-01T20:50:58+00:00

    Thank you -- that led me on the right path. Folks, in your DNS text files -- amend your SPF file description to be this:

    v=spf1 include:spf.protection.outlook.com -all

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  4. Anonymous
    2024-03-01T17:42:50+00:00

    Could you please check donnan.com? It's an alias for donnancreativestrategy.com and donnancreativestrategy.onmicrosoft.com. I have a feeling the very last domain is fine; the other two likely need CNAME records via my name server company, Cloudflare? Thanks much, K.

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  5. Ron-6928 4,991 Reputation points
    2024-03-01T16:22:24+00:00

    I am trying to help but you did not answer my question...

    So, again... what is your domain name?

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