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I am having issue that Yahoo emails are not reaching recipients. I am getting an error message but after 24hrs not even straight after. It's only come to my attention because in follow up calls, they are telling me that the emails never arrived..
Please advise me how to sort it out as is very important I can reach those yahoo recipients.
Your message couldn't be delivered. Despite repeated attempts to contact the recipient's email system it didn't respond.
Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system isn't accepting connection requests from your email system. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.
For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361.
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
We too are experiencing this from our business account to Yahoo email addresses. Is there a fix for it yet? It is not happening with any other email addresses.
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>> Fix this!!!! Many business' are being affected!!!!!
If you're asking Microsoft or Godaddy to fix the problem, it isn't going to happen. You must fix it yourself. If you aren't the admin, talk to your 365 admin.
Can you let us know what the DNS changes were?
I've been having horrendous issues with Godaddy DNS support - for emails that are not being forwarded correctly to gmail. They even put in duplicate SPF records which I learned the hard way breaks DNS. I've made 2 separate escalations to GoDaddy management but the issue is still not fixed. I now figure I'm on my own and If I break the DNS, well at least I'm not worse than GoDaddy tech support.
Good to know you got the problem fixed. I doubt rotating DKIM is the source of the problem. Your last sentence sounds more like it.
There are notices from Microsoft on my account with Microsoft Exchange admin that this has been a reoccuring problem since the beginning of the year and I chimed in to say my domain is having the same issues. Thanks again to Ron who helped with starting the meandering path on Microsoft admin to get this addressed. Cleaned up some issues with DNS records on my end also.