Outlook. Not receiving or sending emails

Anonymous
2024-03-20T19:40:39+00:00

I have been trying to fix Outlook for three days now. With the help of Earthlink, Geek Squad, etc. I am unable to send or receive emails through through my Outlook. Web mail is fine.

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Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2025-06-30T13:37:23+00:00

    It is June 30, 2025 and I have had this issue for 2+ weeks.

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  2. Anonymous
    2025-06-07T08:09:32+00:00

    I am having the same issue regarding not recieving emails. When I try to send an email it says error adding recipient to message.

    Alot of people are probably not responding to these messages because we can't receive notification emails in this thread 👎

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  3. Anonymous
    2025-06-04T12:16:13+00:00

    This is exactly what happened to me. I do not remember where I found it, but that version had a rule to forward all emails to another email address. I had been hacked and someone was receiving all of my emails. I reported the situation to the FBI and have not received anything back from them. I wonder if this is a nationwide scam.

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  4. Hal Hostetler MVP-Outlook 12,011 Reputation points MVP Volunteer Moderator
    2025-04-19T21:22:09+00:00

    Neither a Microsoft nor an AT&T issue, the problem lies with Apple. The addresses listed as problem sources, 57.103.73.189, 57.103.72.13, 57.103.72.138, all belong to Apple and all three are listed in several RBL (Relay Blackhole List) databases; RBL addresses are Spam sources, most email systems will block traffic from them, which is what you're seeing. So, Apple, (I assume Apple Mail) needs to be contacted and made aware that these three addresses they own appear on several RBL lists. More info is in this Microsoft Support article:

    Troubleshooting

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  5. Anonymous
    2025-03-17T22:54:09+00:00

    Rodolfo Marroquin a member of Micorsoft, had my CPU and Laptop down fro 2 days However, Microsoft helped me get my email address bank online. What had happened was, AT&T Support tried to change my email address because it had been compromised, but did'nt set my email account correctly and locked me out of my emails. Thank you Microsoft Support, for ypur kindness and proffessionalism.

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