Outlook. Not receiving or sending emails

I am not sure what seems to be the issue. I have the hotmail account for a long time. The storage seems to be fine too, I just checked. I don't think it OutlookNew account, not sure what the difference is. It has recently stopped sending and receiving emails. It will upload on its own after several tries and refreshing again and again. Sometimes if takes more than 4-5 days before showing me new emails both in inbox and the junk folder. I can't received urgent codes for logins. Please advise.

There have been some issues along this line with Outlook New. Is this an @outlook.com email address, or do you have Outlook.com setup with what's known as an EASI address ("Email as sign-in" (EASI) refers to using a non-Microsoft email address, like Gmail or Yahoo, as the primary login for a Microsoft account. This means you can sign into services like Outlook.com or other Microsoft apps using your chosen non-Microsoft email address). This type address has caused similar issues with Outlook New for some folks. The fix for at least one of them was to sign out on Outlook.com using the Sign Out Everywhere switch, then logging back in. If this is an Outlook.com address, please check to see if you have a Support button on the Help tab:

If you do, please report the issue there, the button will directly connect you with the Outlook Support folks.

I need support. Please assist.

still stuck in drafts as "something went wrong" over 2 hours later

Just sent myself an email and it hangs up in the drafts folder.

This is similar to the issue a year ago that "fixed itself".

I suspect Microsoft made a change a few weeks ago and can't or won't figure out the problem.

(I worked in large technology operations, so I am familiar with troubleshooting and diagnosis)