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Hi I have a problem where my personal email gets a login prompt after opening the outlook (2016 office version 16.0.5426.1000) and useing it for about 5 minutes. Hoewer my work email has no problems on the same app and the same PC. The difference is that my work email is company hosted and my personal is hosted on live.com by microsoft.
Both my accounts use microsoft exchange.
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I wonder if anyone tried with Thunderbird instead of M$ products to isolate the fault as coming from mail servers or the outlook app? I have a customer with this recurring bug with an old hotmail address so I will try Thunderbird and keep you all posted.
same password prompting issue since the announcement of the Russian hackers into Microsoft's software vaults back in January 2024, either Microsoft does not care or they are trying to forcefully drive the customers in a different direction.
The issues are all coming from Microsoft's side of things. Nothing we can do on our local systems makes any difference. just my 2 cents worth since i've had this password issue and have tried all the suggestions above and beyond required with no solution.
Maybe a class action lawsuit needs to be started with Microsoft over this issue. Anyone else have this feeling? Anyone know how to start one?
This did not work. I think it worked for about 10 minutes, then a reboot of laptop and its back to frequent password prompts. I am curious, has this worked for anyone else?
Hi,
I was suffering the same problem, but for me it doesn't look like an issue related to local machine instalation or configuration, it's more related to a 2FA matter.
I decided to enter to OWA to check the security configuration to see if there is some section related to the approved devices or some else.
The surprise was when I entered the login credentials on the OWA it asked me the 2FA (I have not configured any 2FA in my account). I had to validate from my outlook mobile app and not from the microsoft authenticator app. After that Outlook 2016 has never asked me for the password again.
So, those are the steps that worked for me:
I hope it helps.
Thank you.
Hi,
I was suffering the same problem, but for me it doesn't look like an issue related to local machine instalation or configuration, it's more related to a 2FA matter.
I decided to enter to OWA to check the security configuration to see if there is some section related to the approved devices or some else.
The surprise was when I entered the login credentials on the OWA it asked me the 2FA (I have not configured any 2FA in my account). I had to validate from my outlook mobile app and not from the microsoft authenticator app. After that Outlook 2016 has never asked me for the password again.
So, those are the steps that worked for me:
I hope it helps.
Thank you.