Hyperlink not showing up in New Outlook

Hello Binod Sharma,

Thank you for reaching out to Microsoft community.

I'm sorry to hear that you're having trouble with hyperlinks in your emails. There are several potential reasons why hyperlinks may not be showing up or being clickable in the new Outlook.

Based on the description, here are some initial troubleshooting steps you can try:

• Check your email settings: Make sure that your email settings are configured to allow hyperlinks. To do this, go to File > Options > Trust Center > Trust Center Settings > Automatic Download, and make sure that the "Don't download pictures automatically in HTML e-mail" option is unchecked.
• 
• Check your browser settings: If you're using a web browser to open your emails, make sure that your browser is set to allow hyperlinks. To do this, go to your browser settings and make sure that the "Block pop-ups" option is unchecked. make sure that any browser extensions or add-ins installed in Outlook are not causing the issue. Try disabling any extensions in the "Settings" > "Extensions" menu.

Please follow this article to resolve the issue: Hyperlinks are not working - Outlook | Microsoft Learn.

I hope this helps. Please let me know if you have any further questions or concerns.

Please note that our initial response may not always resolve the issue right away. However, with your help and more detailed information, we can work together to find a solution.

If none of these step's work, please let me know and we can explore other options.

Thank you for choosing the MS community.

We look forward to hearing back and having a great day ahead!

 

Sincerely

S M Nazmun Nur | Microsoft Community Moderator

Hi Nazmun,

This answer did not solve the issue as trust center is not a part of New Outlook. Other comments on this question indicate this issue is still on going for users with no consistent or definitive fix.

This behavior has been reported in other questions as well.

https://answers.microsoft.com/en-us/outlook_com/forum/all/new-outlook-does-not-auto-format-email-address-as/1a5f0d0f-32a6-4a57-af52-b0c35ce92486?page=3

Can Microsoft please revisit and provide guidance?

Thanks,
Max

I will chime in here as I'm having the same issues. This is insane. I receive an email with a very simple link (i.e. https://www.microsoft.com ) and it doesn't show as a link in the Outlook. I'm running the following version of the OS:

OS Name Microsoft Windows 11 Pro

Version 10.0.26100 Build 26100

I'm using the New Outlook app.

I can pull up the exact same email in the gmail app and the link shows up fine and I can click on it.

Under General/Files and Links neither Microsoft Edge or Default Browser radio button is chosen and when I click on one and hit Save, it doesn't save either of them. What is going on Microsoft?

Same here...this is not an option on my Outlook mail settings

The "As a link" and "As a Loop attachment" options are probably only available if Microsoft Loop is included with your Office subscription.

The screen shot below is from an organization (business) subscription.

Tried everything on this thread so far. Nothing works. Hyperlinks are still just static text.

Ariel,

Are you referring to links in e-mails that you receive or in e-mails that you send?

Usually, you shouldn't have to do anything in particular for URLs to become active links. When composing an e-mail, if you type in a URL, you may have to press the SpaceBar at the end of the URL to "activate" it, though.

Which version of Outlook are you running?