After researching how to get it back to how it looked, which was much more in my taste, much easier to navigate, had what I needed and nothing more, - I now see I can't get it back after it was updated. I think i'm gonna completely disgard of this email, I liked how it looked on PC, it was dark, fast, easy to find things, now it's very complicated with a lot of options and tools i have no use for, and it's bright, with small buttons everywhere. The browser version is alright, so that is what I will be using. I will uninstall outlook completely as a program from my PC, as I do not wish to have this update, and it's more trouble and much more confusing and irritating, than helping and good. It will complicate work and how easy it was before, but that's just how it is, when updates are being forced upon people. It's a typical thing of big coperations to do this, so it dosen't surprise me, that some people who think they know it all, make something new, to shove down the users throat, instead of being able to choose ourselves.

I've tried so hard to like New Outlook because of the primse that it will offer a common experience across different platforms. However, aside from being able to send timed emails withouth Windows Outlook client running, I struggle to find anything better about it. But I have no trouble finding thing that are worse. Top the tree, is that it doesn't work offline! What use is an email client on a laptop, if it doesn't work offline? How is that any better than Outlook on the web? Given that New Outlook has been under development for so long, and it is still missing absolutely fundamental functionality, I have to wonder if Microsoft has backed the wrong horse. And, at some point, they might drag it to the Recycle Bin and start again with native apps.

the "New" Outlook is simply a scam. It looks and works like the web version of outlook, much less features and option, much bigger buttons to meet the dumbness of some users. Ok, I get it. For Home users. Maybe. For business? Oh hell no! If you give me a webapp-like version instead of the Desktop one I purchased (see difference in price between 365 Business Basic -> web apps and Business Premium -> Desktop Apps), then I want my money back! It's like back in the day, when they released Windows ME, and all professional users went mad because it was all graphics and no functionality. MS, get your S#@T together!

Waste of time though it is, I have to add my opinion to this. I had to reinstall Office 365 on my PC, so had no option than to get stuck with 'New Outlook'. As I started using it, I assumed that access to old features such as copying and pasting attachments, and a scrolling calendar had just migrated elsewhere and I needed to find them. But then I find they no longer exist. The now so-called 'classic' Outlook was OK, did some things badly, most things well. New Outlook does a few things adequately, most things badly. Forgive me, I'm not in the software industry - I'm in a sector where we try to make what we produce better over the years - so it's hard for me to understand why you'd apparently shoot yourselves in the foot. I'm sure there's a reason, but what exactly is supposed to be the upside? I purchase Office 365 for my company so expect a professional mail app, etc. Am I supposed to be grateful you've made it 'prettier'? As more people in my workplace get stuck with this clunker, though we've never been tempted before, I'll be surprised if we don't start looking elsewhere for a business suite.

Aside from what others have said about the layout being an atrocious mess, there are a couple of other things I'd call out as reasons I'm going to avoid the switch until there is no choice - and then likely jump ship to new Gmail accounts or something. Font size and spacing : While not much different, it seems like the font has smaller spacing or something. It's much harder to read than the old version. At least give us the option to change the font size in the app because it's tiny. While I do run high resolution, I increase font size by default because having to squint at my monitor just because I want good resolution is BS. I keep my monitor about 2.5 ft. away for a comfortable working distance. I like to be able to increase font size in apps to view comfortably without getting a headache from eye strain. Restore the ability to see number of new/unread emails on the accounts : With the old version, I can look at the roster of email accounts and see when there are new emails in each account. With the new version, I have to click on the account to open the drop down menu then look there. I thought innovation was about streamlining processes, not adding extra steps. You know that episode of The Simpsons where Homer designs a car? That's what we're looking at here. This is the Homer edition of Outlook.

The new update on OUTLOOK mail, is terrible

Anonymous

After researching how to get it back to how it looked, which was much more in my taste, much easier to navigate, had what I needed and nothing more, - I now see I can't get it back after it was updated.
I think i'm gonna completely disgard of this email, I liked how it looked on PC, it was dark, fast, easy to find things, now it's very complicated with a lot of options and tools i have no use for, and it's bright, with small buttons everywhere.

The browser version is alright, so that is what I will be using. I will uninstall outlook completely as a program from my PC, as I do not wish to have this update, and it's more trouble and much more confusing and irritating, than helping and good. It will complicate work and how easy it was before, but that's just how it is, when updates are being forced upon people.

It's a typical thing of big coperations to do this, so it dosen't surprise me, that some people who think they know it all, make something new, to shove down the users throat, instead of being able to choose ourselves.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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266 answers

Anonymous

2024-04-01T13:59:55+00:00

I totaly agree I hate it
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Anonymous

2024-03-04T07:36:42+00:00

I've tried so hard to like New Outlook because of the primse that it will offer a common experience across different platforms. However, aside from being able to send timed emails withouth Windows Outlook client running, I struggle to find anything better about it. But I have no trouble finding thing that are worse. Top the tree, is that it doesn't work offline! What use is an email client on a laptop, if it doesn't work offline? How is that any better than Outlook on the web?

Given that New Outlook has been under development for so long, and it is still missing absolutely fundamental functionality, I have to wonder if Microsoft has backed the wrong horse. And, at some point, they might drag it to the Recycle Bin and start again with native apps.
Was this answer helpful?

2 people found this answer helpful.

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Anonymous

2024-02-29T15:51:01+00:00

the "New" Outlook is simply a scam.

It looks and works like the web version of outlook, much less features and option, much bigger buttons to meet the dumbness of some users.

Ok, I get it. For Home users. Maybe.

For business? Oh hell no!

If you give me a webapp-like version instead of the Desktop one I purchased (see difference in price between 365 Business Basic -> web apps and Business Premium -> Desktop Apps), then I want my money back!

It's like back in the day, when they released Windows ME, and all professional users went mad because it was all graphics and no functionality.

MS, get your S#@T together!
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2 people found this answer helpful.

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Anonymous

2024-02-22T15:10:50+00:00

Waste of time though it is, I have to add my opinion to this. I had to reinstall Office 365 on my PC, so had no option than to get stuck with 'New Outlook'. As I started using it, I assumed that access to old features such as copying and pasting attachments, and a scrolling calendar had just migrated elsewhere and I needed to find them. But then I find they no longer exist. The now so-called 'classic' Outlook was OK, did some things badly, most things well. New Outlook does a few things adequately, most things badly. Forgive me, I'm not in the software industry - I'm in a sector where we try to make what we produce better over the years - so it's hard for me to understand why you'd apparently shoot yourselves in the foot. I'm sure there's a reason, but what exactly is supposed to be the upside? I purchase Office 365 for my company so expect a professional mail app, etc. Am I supposed to be grateful you've made it 'prettier'? As more people in my workplace get stuck with this clunker, though we've never been tempted before, I'll be surprised if we don't start looking elsewhere for a business suite.
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2 people found this answer helpful.

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Anonymous

2023-11-29T19:10:20+00:00
Aside from what others have said about the layout being an atrocious mess, there are a couple of other things I'd call out as reasons I'm going to avoid the switch until there is no choice - and then likely jump ship to new Gmail accounts or something.
1. Font size and spacing: While not much different, it seems like the font has smaller spacing or something. It's much harder to read than the old version. At least give us the option to change the font size in the app because it's tiny. While I do run high resolution, I increase font size by default because having to squint at my monitor just because I want good resolution is BS. I keep my monitor about 2.5 ft. away for a comfortable working distance. I like to be able to increase font size in apps to view comfortably without getting a headache from eye strain.
2. Restore the ability to see number of new/unread emails on the accounts: With the old version, I can look at the roster of email accounts and see when there are new emails in each account. With the new version, I have to click on the account to open the drop down menu then look there. I thought innovation was about streamlining processes, not adding extra steps.
You know that episode of The Simpsons where Homer designs a car? That's what we're looking at here. This is the Homer edition of Outlook.
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2 people found this answer helpful.

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