Group emails have stopped sending

Anonymous
2022-06-27T15:36:52+00:00

I have had a hotmail account for years , 2 years ago I created a 2nd hotmail account to use for my choir. Within this I made a group so that I could email all 34 members in one go.

This has worked fine until Friday when they are sending and come back saying “the recipients email system isn’t accepting messages now. Please try resending your message later or contact the receipient direct” further down it shows Remote server returned 421 4.3.2 Service not available.

I have tried sending from the choir email and my own and it doesn’t work. I can send emails to individual members and get replies and if I put all members in individually it will send to all 34 at once .Have tried deleting group and making a new one and it still won’t go……any ideas please

Outlook | Web | Outlook.com | Contacts

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Anonymous
2022-06-27T18:39:29+00:00

Hello Sue,

I'm Diane, an Office Apps & Services MVP specializing in Outlook, and I’m happy to help you today.

It's a temperory problems with groups -

https://portal.office.com/ServiceStatus

Title: Users may be unable to send email to Outlook.com groups

User Impact: Users may be unable to send email to Outlook.com groups.

More info: Users that encounter this problem receive an error stating there was a delivery failure to the recipient.

Current status: We're reviewing available service telemetry and user-provided data to assess the cause of this problem and how we'll resolve it.

Next update by: Monday, June 27, 2022, at 6:30 PM UTC

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  1. Anonymous
    2022-07-10T02:46:26+00:00

    Will this ever get sorted?. Seems a bit strange that this is taking such a long time to get fixed. I think I smell a rat!.

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  2. Anonymous
    2022-07-07T16:25:53+00:00

    How will we know when the problem is solved? There has been a substantial disruption in business as usual not to mention the time spent trying to figure out how I screwed up my group message send function.

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  3. Anonymous
    2022-07-06T07:34:03+00:00

    Could somebody from Microsoft please give an indication as to when this problem will be fixed?

    Thanks.

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  4. Anonymous
    2022-07-06T05:44:28+00:00

    Its way to complicated for me!. I am banking on them getting it fixed, but I am surprised that there are not more people reporting the fault. How many people are there out there who use Outlook groups?. I have even thought about upgrading to Office 365, but as my groups are understanding at present, I am hoping somebody on here will tell me when its up and running again!.

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