Cannot enter recipient email addresses in Outlook on Mac. Any help?

Anonymous
2023-05-08T13:27:12+00:00

Since today, when I try to compose an email it will let me type in both the subject and body fields (as normal) but not in the 'To' field to enter the recipient's email address.

I click on the 'To' bit and nothing happens. I hover the cursor over it and try to type - nothing happens. I'm blocked out from entering any email addresses.

It means I cannot send any new emails from my account via my desktop. Seems to be just fine from my phone.

It's bizarre and frustrating and I can't find anything about it online.

Desktop is an older iMac using Safari. Never had a problem before.

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2023-05-10T20:38:00+00:00

    Thank you for this workaround. I hope it gets resolved soon-- I'm SO EFFING SICK of people saying "just use another browser." It's code for "Mac users don't matter to me enough to make my software work with theirs."

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  2. Anonymous
    2023-05-10T19:22:12+00:00

    Thank you! That works! wondering if there will be a fix where we will be able to send emails as usual.

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  3. Anonymous
    2023-05-10T19:08:56+00:00

    Thank you!

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  4. Anonymous
    2023-05-10T18:45:54+00:00

    Thanks. That worked!

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  5. Anonymous
    2023-05-10T17:32:27+00:00

    Thank you. I'm having the same issue on my iMac. My MacBook Pro is just fine.

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