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Since today, when I try to compose an email it will let me type in both the subject and body fields (as normal) but not in the 'To' field to enter the recipient's email address.
I click on the 'To' bit and nothing happens. I hover the cursor over it and try to type - nothing happens. I'm blocked out from entering any email addresses.
It means I cannot send any new emails from my account via my desktop. Seems to be just fine from my phone.
It's bizarre and frustrating and I can't find anything about it online.
Desktop is an older iMac using Safari. Never had a problem before.
Using older versions of Outlook for Mac in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I'm afraid I'm running out of ideas. Let's ask other advisors and Teams users for suggestions that might help you.
They would be able to reply to this thread and share their comments.
Your patience will be greatly appreciated.
It works!
Thank you so much. I've a lot of correspondence on my Outlook account, and this will keep me going till the next glitch.
Ann
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This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
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Hello! My name is Mostafa, and I will try my best to assist you with this so that you find a satisfactory solution.
I’m sorry that you are experiencing this issue.
Clear your cache and cookies. Go to Safari > Preferences > Privacy > Manage Website Data, and remove any data related to Outlook or Office.
Try using a different browser like Chrome or Firefox to see if the issue persists.
Sign out of your account and sign in back.
Keep me posted with the result. Thank you.
Best,
Mostafa