Can no longer sync Outlook calendar on Android

I had the same issue, also for a few months, and finally spent more time looking into it. And I was just able to make my Outlook calendar visible into the Android Calendar app again!

I removed the Outlook (personal email + pro) & Exchange accounts (pro) from the connected accounts, in the Android settings. There was not a "calendar sync" option anymore - this tick box that doesn't save its state for some of you.

And the funny thing is that... I didn't add these accounts back. Because I had a look into the Outlook app - and my emails were still connected?!

What I did next which fixed it for me:

1. I went into the Outlook App settings (top-left icon to open the left menu with the accounts, then at the very bottom of this menu there is a setting icon ⚙)
2. in the accounts section, close to the top of the settings page, I clicked on the account that did not show up into the calendar (first my pro one (365), then later my personal one (Outlook free))
3. there I found a (new?) checkbox to "sync the calendars" with Android, which was off: I switched it on, and my Outlook calendar was immediately visible again in the Android Calendar (& widget)!
4. Note that there is also a similar option to sync contacts, maybe you want to check it too while you're here 😁

My assumption is that somehow Microsoft went away from the Android 'system' accounts to manage accounts straight into the Outlook app - including the sync option ❓❓❓ But no matter what really happened: that worked for me 🥳 I have no idea whether that would work if I had re-added the accounts into the Android system settings.

I hope that this will help some of you, let us know 🤞

I'd been having the same issue the past ~month and seem to have just found a solution that works for me.

My email/calendar was previously synced as an Outlook account. I instead tried adding my email as a Microsoft Exchange ActiveSync account, and this solved the issue.

I realise this is essentially the advice provided by @Kerry Chen MSFT, but I wanted to highlight the fact that it was adding a new type of account, not just deleting and re-adding my Outlook account, that solved it.

I found the easiest way to add the Exchange account was via the Samsung email app. Interestingly, since adding this the options to sync calendars and contacts within the Outlook app are forced on - i.e. on but greyed out and can't be turned off.

There was also no need for me to delete my Outlook account, though I have disabled sync on this within the Samsung 'Manage Accounts' settings so that my info isn't duplicated.

Hope this helps someone!

Samsung Galaxy S22 Ultra (One UI 5.1)

Outlook version: 4.2312.3 (42312823)

Dear ab1280

Good day! Thank you for posting to Microsoft Community. We are happy to help you!

Based on your description, please kindly try following to check the result:

• Check app settings

Go to Settings > Accounts > Exchange > tap your email address. **Note:**If it is added as an IMAP account, you will have to delete it and re-add as an Exchange account. Make sure "Sync Calendar" is enabled. Wait and check your calendar app.

If you don't see a calendar option or your account was listed as IMAP, tap More and select Remove account. Then go to the next step.

• Re-add account

Re-add your email account and choose Exchange ActiveSync or Exchange.

For detailed directions, see the Samsung tab in Set up email in Android email app.

If your problem persists, since your problem involves outlook for mobile, due to the lack of certain authority and knowledge of our forum, we have a professional team responsible for it, so in order to better help you and no longer waste your more time, please ask the team for help, there will be professional engineers to help you, for details, please kindly refer to : Get in-app help for Outlook for iOS and Android

Thanks in advance for your understanding! Your patience and cooperation will be highly appreciated. Hope you all the best!

Sincerely,

Kerry Chen | Microsoft Community Moderator

There is no such navigation on my Android Outlook: Settings > Accounts > Exchange .

There is just the section Email accounts. If i want to add an account i just click ADD EMAIL ACCOUNT and after a while it is there with Office 365 under it.

Exactly the same issue here.

Outlook version 4.2312.3

Samsung Galaxy S22.