"Outlook is trying to retrieve data from the MS exchange server outlook.office365.com" is constantly appearing.

Anonymous
2022-11-21T02:02:06+00:00

My Outlook (O365) and many others is constantly freezing. We are in online mode due to accessing shared mailboxes.

This issue started occurring after Microsoft released a big update on 10 November 2022. The message appears below everytime Outlook freezes. We can't be in cached mode as it causes issue with shared mailboxes. How do I fix this issue? thanks Lia

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2022-11-28T22:11:58+00:00

    HI Josh

    Thank you for the update, it sounds very promising. I hope the fix they roll out fixes the issue and not create other issues.

    Lia

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  2. Anonymous
    2022-11-27T22:39:57+00:00

    Hi Daniel,

    Do you know if your fix has worked?

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  3. Anonymous
    2022-11-25T06:17:45+00:00

    HI Josh

    Thank you for the update. At least Microsoft are investigating it. Hopefully, it is resolved soon.

    Lia

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  4. Anonymous
    2022-11-25T06:05:39+00:00

    Thank you all, cross fingers its all sorted overnight if they have finally acknowledged there is an issue

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  5. Anonymous
    2022-11-25T05:22:45+00:00

    I logged my own ticket just before. Case 34015383 for everyone's reference.

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