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Hi all, today I got an error message when opening Ms. Outlook with the following error message (We cannot render a new actionable message right now. Please close an existing one in Microsoft Outlook and retry) As for what I have done =
*Update office version
*Re-install O365
but neither of those things solved the problem, really appreciate if anyone in this forum can give more advice.
(no problem sending messages via OWA)
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
My user has been getting same error since last 2 week. It only occurs when opening meeting invitation emails.
Apparently, it's a known issue MS is working on this.
It does not event pretend to help.
It does not say how to recognize an actionable message so it can be closed.
It does not say whether it is an important error.
There is no target for resolution.
Yup, this is some cosmetic bug that requires to be fixed, I have users report this to IT about this same issue.
The users have the new profile created, it doesn't help.
Somehow it seems only appear as cosmetic, users claim the meeting they accepted was working fine.
Just an annoying error message.
This only happens when the users manage calendars for others.
Its not working even after re-creating the profile and safe mode.
Let me know if you are able to resolved it.
This has started happening to me when I shut down the computer on both my work computer (Windows 11) and my personal computer (Windows 10). It first started on the work computer in beginning of august and a little later on my personal computer. It certainly smells a lot like an update of some sort may have caused this.
It happens when I shut down the computer without manually closing Outlook first. If I manually close Outlook then no problem. But if I shut down, it will complain that Outlook is preventing the computer from shutting down. When I click cancel to go back and see, I see this specific problem and messagebox.
Same here. It stops the computer installing updates so I have to remember to shut Outlook down manually rather than just tell the computer to update and restart. Then when I return at a later time I have to open Outlook manually to refresh the mail because it was not restored. I haven't a clue what an actionable message is. I certainly don't use them. Today is the second time I've seen this so I guess it started with an office update -2 months ago.