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Hi there,
my Outlook for Mac does not download or open any attachments.
The issue persists with various file types such as jpeg, xls, pdf.
The workaround with downloading the files and opening them from the finder does not work, as I am unable to save the attachments. I do see the attachments by name and icon (e.g. Apple Preview PDF icon)
macOS and Outlook are up-to-date:
macOS Version: 12.5
Outlook Version:16.64
The issue appeared on my newly installed Macbook Air M2 with macOS Monterey. On the old Macbook Pro before I did not encounter this issue.
As is, I just cannot work with an Email client not opening attachments. Thanks in advance for any solution.
Best regards,
ste_si
*** Update: Seems to be caused by the "new Outlook". Going back to the legacy Version solves the issue, everything works fine. Anyone else experiencing this issue? ***
Using older versions of Outlook for Mac in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
As previous, once a week old I cannot re-open, a right royal pain when you sit down to pay any bills, you have to contact people to resend a bill they sent like just over a week ago..
Hello Sir,
until now, this issue I also experienced ... when I just received a new email .. it is no problem ... I can open the attachment but if I forgot to open my inbox for about 1 week or more , then the incoming mail that contain attachment .. I can not open it
I tried to contact sender to resend the same email with attachment ... then I could open the attachment ...
is it a Microsoft bug or there is setting that I have to do to let the New Microsoft Outlook still able to open the attachment although more than 7 days or longer ? please kindly advise
thank you
Bambang
This issue has been reported by numerous users over an extended period, but there has been no response from the Microsoft team.
I have the same problem and its annoying, I use Outlook constantly & cant open old emails that I can see on Finder, then I go to open attachments (That I could open as soon as it arrived) but not now, then I forward and it doesnt send with attachment so I have multiple files I simply cant open.
Thank you to everyone, who responded to my question. Oddly, I too can open attachments again. Not the ones that I could not open before, they are firmly out of reach, but any new ones open without a problem. Very odd! Fingers crossed that it was just a glitch in the system.