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The new version of Outlook for Windows (Microsoft Outlook Version 1.2023.425.600 - Production) no longer allows me to open my old .pst archive files.
All documentation refers to a File menu that this version does not have at all.
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Lack of .pst file support makes the new Outlook unusable for me. Can't understand what Microsoft is thinking.
PST files have been a centre piece of Outlook archiving for decades! To eliminate them is like asking loyal Outlook user to throw years of past work in th ebin and only focus on the last 6 months. Ridiculous & short sighted. (This from a software Product Manager who knows some of the ins and out of this soret of thing)
I have email archives in PST files going back to 2003 that I still search regularly (monthly) and in the last decade daily that are in ~500GB of various PST files.
My laptop has room and I can handle the offline backups of locked PST files on my own..... why can't I access this essential part of Outlook for over 20 years????
(I get that others don't get that the files are locked whilst Outlook is open and may therefore be "disappointed" to lose their data is online backup don't "work"....but some of us rely heavily on historical cross references so PST's are essential.
Or let my Outlook Mailbox grow unlimited and charge my Exchange/O365 org accordingly.....???
The feature doesn't exist in New Outlook. You may share your feedback. Select Help and choose Feedback.
For your reference, see under Support for key Outlook features
I find it fascinating that Microsoft has a Compliance module that allows content search of emails and produces a PST file as a result. So, what am I supposed to do with the PST file that MICROSOFT gives me? Pretty sure they didn't think this through. At all.
Microsoft insidiously introduces new policies and software and it is only after months later that one gets to find out the problems they cause their customers is widespread throughout the globe. Primarily to generate even greater profit. I'm told POP3 is not considered appropriate. My Btconnect account stopped working in April and no one knew why. As a result I have lost access to twenty two years of emails stored in a pst file. Okay I can get software to read the emails but I cannot do anything else. This is a huge let-down by a company presumably trusted everywhere. Unfortunately we are at the whim of a multintional who puts profit before customer care.
ridiculous