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The new version of Outlook for Windows (Microsoft Outlook Version 1.2023.425.600 - Production) no longer allows me to open my old .pst archive files.
All documentation refers to a File menu that this version does not have at all.
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This is ridiculous that they didn't make pst file available and asking people to try. There are lots of business users with years of achived email for compliance / retention purposes. Without all the historical emails on pst. file, this new outlook can just go to trash.
Same as many others, tried for ages to work out how to open my saved folders. Gave up and searched Google and found this as the first result! So astonished I nearly fell off my chair. What on earth was the Product Manager thinking to release the product as is? Product is absolutely useless, switched straight back to "old" Usable Outlook
I have the same problem. Not only that, A couple of weeks ago I spent almost all day on the phone with a Miscrosoft employee getting him to try to upload my old pst file into Outlook. He didn't even know the service was no longer available! To give him his due he spent a long time on it, took over my computer, tried really hard and nothing worked. Now we know why. Microsoft is a joke. Not fit for purpose.
Thank you for the additional information Diditj. I am passing this along to our IT Department so hopefully we can have a robust discussion on how best to approach the upcoming changes. Legally, we have to retain records for our projects. If they become unusable, how are we to defend ourselves or in turn prove malfeasance if we are unable to produce the paper trail? I have zero faith in Microsoft since they destroyed One Note 2010 a few years back, it was an amazing program, then they stripped what felt like 80% of the functionality out and shoved it down our throats. At some point very soon, our ability to bring legal action against these companies for the impact they have needs to be addressed. Cloud is convenient but it leads to forced implementation and users being the "entersoftwarevendorhere" R&D. Upgrading products should not ever remove user functionality!
Actually, I was FORCED to go to the new Outlook today ("You must upgrade to the newest version of Outlook in order to continue") and I can't revert back now.
And I can't open 10 years of .pst files now.
Wonderful. No damned warning, either.