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On July 6 I installed the updates v16.63 (2207500) and in New Outlook the signatures from all four of the email accounts I have, have all disappeared. They are not visible in SIgnatures, and the '+' button in Edit Signatures does nothing – I can't recreate the signatures. I've upgraded to v16.63 (22070801) but no change.
I switched back to Legacy Outlook nd the signatures were all there, and I could edit and add signatures. Switching back to New Outlook, my signatures had reappeared, but once I restarted my MacBook, in New Outlook the signatures are not present and I cannot add any.
MacBook Pro (2012)
Mac OS Catalina Version 10.15.7
Microsoft 365 Business Standard
Any help gracefully received. I've tried the customer Customer Support button but the chat responses are painfully slow - conversation has been going on since July 7th with diagnostic questions taking 18-48 hours to appear.
Using older versions of Outlook for Mac for personal email and calendar
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have the same question. Signatures have disappeared.
Come on MS - this is not good enough.
iMac Apple M1 chip, 2021
Mac OS Monterey 12.5
Office 365 for Business
I tried the patch on Terminal and it didn't work for me.
MacBook Pro 2016
macOS Monterey 12.5
Outlook for Mac 16.63 (22070801)
I have the same problem.
Updated my Macbook overnight. Urgent emails to do this morning and all my signatures have gone, for all my client accounts! How can this happen?
I agree as well. I spent an hour waiting on text hold with "Contact Support - Outlook for Mac" to be informed that this is an offline support desk. This whole situation has affected my whole day of business. As of 21:24 Pacific, this issue has still not been resolved. When I revert back to legacy outlook all my calendar appointments disappear. I'm damned if I do & damned if I don't. I still have to pay for this subscription that has gone up in price twice in the last 60 days.
Totally agree. It's a real pity the Apple's Mail is even worse!