How to remove "External" tag in Outlook subject lines

Anonymous
2022-12-13T16:44:21+00:00

Recently my outlook business account has started tagging emails as "External" with a massive grey box that takes up a third of the available space it the preview pane. It was bad enough in the subject lines but this is making my inbox unusable.

Whoever designed it obviously doesn't use email.

Is there a way to disable the External Tagging?

Outlook | Windows | Classic Outlook for Windows | For home

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  2. Robert Sparnaaij [MVP] 18,396 Reputation points MVP Volunteer Moderator
    2024-03-28T07:24:30+00:00

    sounds like well need to contact Microsoft themselves which is annoying. judging by the complaints online it's been around a while and they don't seem to want to fix it or make it "opt in" by the company account holder.

    You can open a case via the Microsoft 365 Admin Center. AFAIK, the option is still off by default but it might be included when you accept certain safety recommendations some tenants got a while ago.

    But your tenant admin shouldn't have much difficulty with changing the setting. Instructions to install the Exchange Online PowerShell module (and additional PowerShell tips) can be found here; https://www.howto-outlook.com/howto/powershell-scripts-faq-tips-and-tricks.htm#microsoft365

    Once installed, use the Connect-ExchangeOnline command to get connected and then use the Set-ExternalInOutlook $false command to disable it.

    For additional documentation and instructions see; Connect to Exchange Online PowerShell | Microsoft Learn

    The second workaround you link does not work as it prohibits you from "sorting by" the from field.

    Also, if you have multiple inboxes set up it doesn't apply over multiple and requires each done one by one.

    The article also shows you how to get around that and still be able to "Sort by" ;-)

    To apply it to multiple folders or Inboxes at once, configure 1 folder and then use;
    View-> Change View-> Apply Current View to Other Mail Folders...

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  3. Anonymous
    2024-03-27T21:16:22+00:00

    thankyou.

    unfortunately, I don't know how to get into the "Set-ExternalInOutlook cmdlet" you refer to.

    The second workaround you link does not work as it prohibits you from "sorting by" the from field.

    Also, if you have multiple inboxes set up it doesn't apply over multiple and requires each done one by one.

    thanks anyway.

    sounds like well need to contact Microsoft themselves which is annoying. judging by the complaints online it's been around a while and they don't seem to want to fix it or make it "opt in" by the company account holder.

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  4. Anonymous
    2024-03-26T17:28:30+00:00

    Jeez I am glad I saw this solution, worked nicely! Thanks

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  5. Robert Sparnaaij [MVP] 18,396 Reputation points MVP Volunteer Moderator
    2024-03-26T09:22:40+00:00

    Did anyone figure this out? It only just arrived on my interface and I can't turn it off. It is unbelievably irritating

    and before you say it is our IT department - we are a small company without a "department"- so that is not possible.

    But you are using Exchange Online and your company has access to the management tools of it.

    The one responsible for maintaining your tenant (usually the one with admin permissions) can use the Set-ExternalInOutlook Exchange Online PowerShell command to disable it for your entire company at one.

    For full instructions and other workarounds see; Remove “External” tag from Outlook Message List - MSOutlook.info

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