Today Nov 11, 2022 I received an email from *** Email address is removed for privacy *** with the heading Disabling TLS 1.0/1l1 for POP3 and IMAP4 on December 01, 2022. Is this real or spam?

Now I have made an absolute fool of myself,

Really wish you would stop saying that - going to give me a complex every time I write something that isn't exactly right 😊

#1 - You are correct in that the account configured using IMAP would be the reason for getting that message

#2 - None of this has anything to do with anything when you access the account via webmail (using a browser - https://outlook.live.com/owa/)

#3 - While I only use the Outlook Mobile app on my iPad 0 the server settings on your phone for the account are correct. Don't know why it would have been configured as an IMAP account if you configured it by entering the email address / password for the account. There would be no particular reason to change your email client on the phone but if you did want to explore the Outlook mobile app, just need to download it from the Apple Store

Overall, I'd say you are in very good shape from everything you've written. To stress and repeat what I've already said before, do yourself a big favor and stay out of the weeds of techno mumbo-jumbo, life will be so much more pleasant <g>

Good morning Karl! I hope you having a nice weekend, and are taking today off!

I sure hope your're right about just running the "Easy Fix" ... I agree with you about all the technical minutia, I am overloaded with how to configure or overcome what has been disabled. I've even found Microsoft info on how to Opt in to the Exchange Online endpoint for Legacy TLS clients using SMTP Auth. I'm beginning to think I need to do that somehow. It's never going to end!

The letter I got from Microsoft does say that I (and a bunch of other people like me) have until Dec 1, 2022. So, if in a little more than 2 weeks, I find that I cannot access my email on my desktop that runs Office 7, I will have to get an professional to keep me from having a panic attack and anxiety. Hopefully, the computer repair guys/gals around here, will know about this Microsoft issue, and how to remedy it! Crossing my fingers!

One thing I'm still confused about, is that one of my hotmail accounts didn't get the warning email from Microsoft. The email that got the letter, I know uses IMAP on my iPhone. I'm really praying that my phone won't have an issue accessing my email account!

I appreciate your time and your help/advice on this Microsoft Community Forum. Thank you so much!

If you have any more words of wisdom for me, I am all ears!

.... Do you have any recommendations/suggestions, on where I can find actual instructions on how to do this?

If you've applied the registry fix, you've done what you needed to do - all done so you can rest easy and enjoy the evening 😊

Best advice - don't get caught up in all the weeds. The fact that something didn't work as per what you described, just means that the particular item was not applicable - nothing to worry about.

The problem with having to provide technical articles is that if technical minutia is not provided, the technically oriented folks will complain about lack of information. However, the problem is that the very same information can confuse the living daylights out of non-technical types. Kinda like a car mechanic trying to explain all the salient details about how the transmission works to me when all I want to do is drive away in a car that works.

Hello again Karl!

I checked to see if I already had Service Pack 1 on my Windows 7, and I do have it.

I checked the Update I would need to do from the catalog.update.microsoft.com/search site. I found two available to do - both named: KB3140245. The first one I tried, Update for Windows 7 for x64 based systems, I already had on my computer. The 2nd one was an Update for Windows 7. I downloaded this one, and the message came up that says "upate is not applicable to my computer." Weird, huh?

Then I thought, maybe I needed to do Run the EASY FIX for the registry. So, I did that, and it was successful. With the FIX in, I thought maybe now, I could try and redownload the Update for Windows 7 (the one that wasn't applicable) but, it again came up ad "Update is not applicable to my computer."

So, I kept poking around on the Microsoft site. Because the last paragraph of the email I got from Microsoft was about "What if I cannot update/upgrade? The answer was that Legacy clients must be configured to either pop-legacy.office365.com for POP3 OR imap-legacy.office365.com for IMAP4.

I did find an article entitled: Opt into the Exchange Online endpoint for legacy TLS clients using SMTP AUTH.

I read the article. And, tried to digest it. It's about configuring settings by opting in the new EAC or by using Exchange Online PowerShell. So, I am lost. Really lost. I don't think this is going to be an easy peasy fix for me. It involves running commands, which of course I have no clue how to do.

I'm totally out of my comfort zone. This is probably all in your wheelhouse, but, it's not in mine!

Do you have any recommendations/suggestions, on where I can find actual instructions on how to do this?

I am thankful for you, and hope you are still able to help!

..... for trying to help a retired senior with this process! As, you know,

Just for the record, I'm also a retired senior not that it matters any. As a comparison, "guys" are supposed to know about everything "car" related. Suffice it to say, in that regard my major achievement was/is the rank of "major clutz extraordinare" when it came to "fixing" anything, that's why mechanics were created- it's all relative <g>

But on a serious note - answers to your questions

#1 - Re: the update

Since you're not sure of what has been installed, would first do the Windows update and then do the stand-alone package. It won't hurt anything to do both, If the update is already installed after the Windows Update, the worst that's going to happen is that you'll get an error message to that effect.

#2 - Re: registry backup

What I'm about to say may be considered heresy by somebut I wouldn't be all that concerned about it if you use the <Easy Fix> method which is what I would recommend