Cannot manually sort folders with new Outlook

Anonymous
2023-07-03T12:33:06+00:00

Hi All

I'm loving the new Outlook, however I'm having real difficulty manually sorting my email folders.

Clicking & dragging the folder, only allows me to drop the folder INTO another folder, but doesn't allow me to drop it in between other folders (meaning I cannot re-arrange / sort the folders manually).

Right clicking the folder and clicking "Move", again only allows me to move the folder INTO another folder. There is no "move up or down" option unfortunately.

It is currently sorting my folders in alphabetical order, but I wish to change this. I have been through all the settings and cannot find anywhere I can manually sort my email folders.

Can anyone assist?

Thank you

Thomas

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

322 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-12-27T13:35:35+00:00

    Hi again all

    So 6 months later since I originally raised this, and this still hasn't been resolved or even confirmed that it's being looked into.

    This is really discouraging & disappointing. The ability to manually sort our email folders, is really basic functionality and shouldn't take 6+ months to develop.

    Could someone from Microsoft please provide us, the users, with a substantial update & idea of timeframes we could expect to see this basic functionality re-introduced?

    As someone who has nearly 100 folders, typing "numbers" or adding as "favourites" are not practical or workable, work-arounds.

    Please give us a meaningful update & set some expectations on timeframes. If there are no plans to re-introduce this functionality, please let us at least know, and I will sadly look for an alternative email client.

    Thanks

    Thomas

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments
  2. Anonymous
    2023-11-07T17:11:27+00:00

    Adding a vote to bring this feature ASAP. I do like the clean visual aesthetic of the new outlook. But 'sorting' folders via favorites is not a particularly useful work-around; especially when using outlook w/ multiple mail accounts. The sorting option is needed w/in each account folders group. Thanks

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  3. Anonymous
    2023-11-01T19:01:05+00:00

    Bumping this again. This is a very frustrating problem. Please fix it.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  4. Anonymous
    2023-11-09T15:06:08+00:00

    I found a work around but I am not sure if you would like it. If you put a number before the name, it will move them up or down on the list.

    01 Important

    04 IT Department

    02 HR Department

    In the following example it will put HR a head of IT, it works good for me just thought I would offer this up.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  5. Anonymous
    2023-11-29T21:16:19+00:00

    manually sorting subfolders is a MUST. I am not switching to the new Outlook until this is figured out. My colleagues have also opted out of using new outlook due to this BASIC function missing.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments