Cannot manually sort folders with new Outlook

Anonymous
2023-07-03T12:33:06+00:00

Hi All

I'm loving the new Outlook, however I'm having real difficulty manually sorting my email folders.

Clicking & dragging the folder, only allows me to drop the folder INTO another folder, but doesn't allow me to drop it in between other folders (meaning I cannot re-arrange / sort the folders manually).

Right clicking the folder and clicking "Move", again only allows me to move the folder INTO another folder. There is no "move up or down" option unfortunately.

It is currently sorting my folders in alphabetical order, but I wish to change this. I have been through all the settings and cannot find anywhere I can manually sort my email folders.

Can anyone assist?

Thank you

Thomas

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2024-07-23T08:16:33+00:00

    Adding another vote to this thread. Absolutely maddening that the new Outlook still does not have this incredibly basic functionality. Favouriting folders is of no use at all as it does not show the sub-folders that I create to organize my projects. Spend less time on AI and more time creating a product that actually does the basic tasks that are required!

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  2. Anonymous
    2024-07-11T15:05:01+00:00

    How has it been over a year and Microsoft has not been able to fix something so simple yet so crucial?!

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  3. Anonymous
    2024-06-25T12:24:05+00:00

    I literally just read through 15 pages of people begging for this simple functionality with zero responses from MS outside of the first, over a year ago. Being able to sort email folders is crucial to everyone, clearly. Bumping this in hopes of a fix

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  4. Anonymous
    2024-06-12T21:07:34+00:00

    It is June 2024 is there an update to this custom sorting of folders like in the old outlook? Thats the only thing I dont like about the new outlook. We have certain ways by which we prioritize that folder order and cannot simply adhere to what a corporation believes "it should be sorted" as this is a basic usability of any platform and it reflects bad on Microsoft by trying to impose their will on us the users - while this sort is an essential function of our storing of emails.

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  5. Anonymous
    2024-06-07T19:54:03+00:00

    Boosting as this is critical functionality. New versions of applications shouldn't decrease in functionality.

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