New Outlook won't let me add my outlook email account.

Anonymous
2023-08-11T16:07:39+00:00

New Outlook won't let me add my outlook email account. "This email account cannot be added to Outlook" Advanced setup does not work either?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-10-16T13:15:37+00:00

    If you make a @outlook.com email your primary alias, it will fix the issue while not affecting functionality. You will still be able to sign in to Microsoft services using your @gmail.com email if it is attached to your account.

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  2. Anonymous
    2023-10-16T10:26:39+00:00

    Most definitely seems to be a bug. I didn't try returning my other e-mail to being the primary, as everything works as is I'm reticent to change things back.

    I did notice that other features seem to have trouble with a non-Microsoft primary login email as well, the OneNote Feed couldn't load properly either (incorrectly complaining about requiring a corporate or school account to work).

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  3. Anonymous
    2023-10-16T09:11:21+00:00

    Thanks for reply

    I'm not trying to make Outlook the primary account, just trying to add it in so that I can use it. If I run a trouble shooter it just gives me meaningless numbers.

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  4. Anonymous
    2023-10-15T19:34:11+00:00

    Interesting, but that change to make outlook.com account the primary sould not be necessary... this looks like a Microsoft Bug , doesn't it?.

    On the other hand, did you encounter any issues when returning the other acount back to primary?

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  5. Anonymous
    2023-10-11T23:56:46+00:00

    There is an answer if you read the entire thread.

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