After update to 16.73 Outlook for Mac, Yahoo mail keeps re-syncing and reloading. Changes made in Outlook AND Yahoo are not syncing.

Anonymous
2023-05-19T18:05:24+00:00

Prior to this update, I had no issue with Outlook for Mac and Yahoo. I just updated to 16.73 (23051401). After updating, I had many problems with the Yahoo mail from within Outlook. It worked for the first 15 minutes, then got login errors and IMAP errors. I deleted the Yahoo account from Outlook and then quit. I then went back to Yahoo and got a new app password. I restarted Outlook and added the new app password obtained from Yahoo. It worked for the first 15 minutes then started to suddenly empty out all emails in all folders. Then the emails would eventually re-sync and reload from Yahoo. This now happens constantly. I tried the same uninstall reinstall process again, and nothing changed. Now also changes I make within Yahoo via my browser are not reflected in Outlook and changes made to Yahoo mail within Outlook are not saved when the emails clear, res-sync and reload, and they are not reflected in Yahoo online either. It's stuck in a loop. New emails DO ARRIVE and get added to the loop. Also there is a constant attempt to recreate the basic Yahoo folders: Drafts, Archive, Junk, Bulk. I get error messages saying can't be installed because they already exist - which they do! Why is it trying to reinstall them as if it is a new connection with Yahoo?

My setup is the following using OUTLOOK for MAC - BUT NOT NEW OUTLOOK. New Outlook does not support all the folders I have created over the years for organization and am unwilling to lose. I have a 16 inch MBPro M1 Max chip. Running Monterey 12.6.5.

AS a side note, I have for the past year or more had problems where white-listing emails does not work. Outlook is putting emails of people I email with regularly into SPAM. I whitelisted many of them, but Outlook is ignoring the classification and still putting those emails into SPAM.

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2023-07-18T20:43:00+00:00

    I actually switched the Show as Conversations view off sometime last week because I was losing my mind trying to find the most recent email in a "conversation." For me at least, that action had no impact on the downloading situation for most folders. I still have several folders with just a fraction of the emails that belong in them, and the "Load more conversations" nonsense if I scroll down far enough. I just re-tested the downloading (opening) of emails in my inbox, and that appears to be working now, so I'll keep an eye on it.

    The calendar doesn't even remotely resemble my calendar in legacy Outlook and in fact, I've had to return to the old version more than once to grab repeating dates (birthdays, etc.) that didn't transfer, and add them back in manually. It's a concern, because I don't know everything that didn't transfer over from the legacy calendar to the new one. I also have several calendars now that I don't believe was the case with the old Outlook, which is taking some getting used to. There are 4 under my exchange account, and 3 under my Yahoo account. I probably did that to myself after upgrading my Macbooks over the years, but now I'm constantly clicking from one calendar to the next trying to find the one I've been updating. Another thing I noticed is the color coding went away. There's a color scheme of some sort, but it's not user driven. And the repeating events are unnecessarily glitchy to set up, imo.

    I get the sense that some people used the hell out of all or most of legacy Outlook's features, whereas others (like me) never reached that level, and in my case, I think it's a stumbling block to using the new version efficiently. That said, I also think MS could've done a much better job. I don't see any advantage to the new version over the old one, only drawbacks, and that shouldn't be the case for any of us, regardless of how we used the legacy version.

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  2. Anonymous
    2023-07-18T18:45:46+00:00

    I've been limping along with the "new" Outlook for several weeks now. It's clearly an inferior product, perhaps because, as I understand it, it's now being offered for free. The calendar has many fewer features than the original. You can't edit saved messages. It doesn't download every email in each folder; instead, it gives the annoying "Load more conversations" option. Inbox messages often download very slowly, or not at all, when opened; I often just open them in Yahoo to save the time I spend waiting for Outlook to download the full message.

    The one advantage - the only one from my observation - is that the syncing with my Yahoo account is fixed and folder contents no longer magically disappear and reappear and disappear and reappear and disappear and reappear.

    Sorry to paint with such a broad brush, but sadly, this is the world we're now living in. Everything, big and small, is inferior. It's simultaneously embarrassing, infuriating, and frankly, frightening. It's a disadvantage to be my age with the ability to "remember when" things were very different in the late, great U.S.A.

    I was very hesitant to switch to the new Outlook but the Yahoo issue spurred me to and I haven't found any issues so far, or noticed fewer features, and I use a lot of features. I would suggest that you turn off Conversation mode for each email account by unchecking Show as Conversations under the View menu - by doing so all messages download.

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  3. Anonymous
    2023-07-18T17:50:23+00:00

    I am doing the same, using Apple mail to delete messages, but move messages is working, only because I’m moving them to a folder outside of my AOL email. It’s still a huge inconvenience, and I paid for my Outlook, so I am very disappointed that Microsoft is apparently choosing to not address this issue simply because they made the program free. I realize that Yahoo/AOL most likely created the problem by changing something on their side, but I still think Microsoft can address it.

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  4. Anonymous
    2023-07-11T12:09:15+00:00

    I have been away from this thread for a while (a couple of weeks at least) and have seen two updates come through--one this morning--for outlook.

    It still does the vanishing act for the inbox and any other folder that is in yahoo.

    Is there a way to safely export everything I have in outlook (some are cute emails from my kids when they were young, for example, that I want to save and re-import)? Then try a fresh install and attempt to set-up Yahoo anew?

    Is there an email service that DOES work as expected with Outlook?

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  5. Anonymous
    2023-07-09T20:55:41+00:00

    Microsoft’s solution to the ghosting and reappearing emails was to move us to their half-baked, work in progress New Outlook.

    We already know rules won’t work with Yahoo accounts nor can you drag, drop, or move emails from a Yahoo account.  They only work (sometimes) within the Exchange account.

     

    Discovered a new missing feature today in New Outlook. There is no Export option to export email folders to an .olm file or other external file. Microsoft says use Apples’ time machine for backup purposes. But what if I want to put my exported files on another machine? Maybe I want to import them into a different email client? Maybe M$ doesn’t like the later idea.  And I am supposed to use Time Machine for my family jewels? That’s like the fox telling the hens they will be safe in Apples’ hen house.

     

    I am so tired of everything Microsoft.  Anyone know how to export all your New Outlook for the Mac email folders including those in On My Computer??  Thanks.

    Probably the easiest way is to select the Outlook menu, uncheck New Outlook to revert to legacy Outlook and then export everything to a .olm file.

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