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Prior to this update, I had no issue with Outlook for Mac and Yahoo. I just updated to 16.73 (23051401). After updating, I had many problems with the Yahoo mail from within Outlook. It worked for the first 15 minutes, then got login errors and IMAP errors. I deleted the Yahoo account from Outlook and then quit. I then went back to Yahoo and got a new app password. I restarted Outlook and added the new app password obtained from Yahoo. It worked for the first 15 minutes then started to suddenly empty out all emails in all folders. Then the emails would eventually re-sync and reload from Yahoo. This now happens constantly. I tried the same uninstall reinstall process again, and nothing changed. Now also changes I make within Yahoo via my browser are not reflected in Outlook and changes made to Yahoo mail within Outlook are not saved when the emails clear, res-sync and reload, and they are not reflected in Yahoo online either. It's stuck in a loop. New emails DO ARRIVE and get added to the loop. Also there is a constant attempt to recreate the basic Yahoo folders: Drafts, Archive, Junk, Bulk. I get error messages saying can't be installed because they already exist - which they do! Why is it trying to reinstall them as if it is a new connection with Yahoo?
My setup is the following using OUTLOOK for MAC - BUT NOT NEW OUTLOOK. New Outlook does not support all the folders I have created over the years for organization and am unwilling to lose. I have a 16 inch MBPro M1 Max chip. Running Monterey 12.6.5.
AS a side note, I have for the past year or more had problems where white-listing emails does not work. Outlook is putting emails of people I email with regularly into SPAM. I whitelisted many of them, but Outlook is ignoring the classification and still putting those emails into SPAM.
Using older versions of Outlook for Mac in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have exactly the same issue with my Mac. It’s so bad that Outlook with my Yahoo email is now unusable. I now have to access my email directly through the Yahoo web portal.
Please get this fixed Microsoft!
Diane,
My savior today. . . Thanks so much. I am not a tech person and can usually with time wade through the mire. . . But this has been an issue since April and yes I along with you have trampled through 20 frustrating pages.
I am a long time MS/ Outlook user and I thought Office 365 for Mac was the solution. I switched to a Mac as I use their other device and thought making the switch would simply rather than complicate. I was wrong. Apple mail not as feature rich as Legacy, Pages lacking on so many levels and then the redundancy, and juggling contacts and calendars and now the Yahoo issue. My primary mail address is Yahoo with two additional gmail accounts.
Maybe it is time to let go of the idea that I can use a third party to manage multiple email accounts and groups. Maybe time to let go of Office 365 entirely and purchase stand alone. Sighhhhhhhhh. Jana
I had enough and Yes, I did switch to Apple Mail and am very happy. I had about 5 emails to switch over but they all came over successfully and no syncing issues like I've been experiencing with Yahoo and Outlook.
Yes, when I updated, Outlook, without my permission, went to NEW OUTLOOK, which is ****. I lost all my organizational folders filled with emails. This is nonstarter and I was furious. I didn't realize at first that it was NEW OUTLOOK. Once I did, I ditched it and went back to Classic. The Mac has always been the bastard stepchild for Microsoft.... the numbers as compared to windows machines just aren't there. So I assume if it is a Microsoft issue as you suggest, then it ill be a while before it is fixed.
Microsoft please fix this issue - very frustrating!
It seems that many users experience the same issue. Yes I have tried removing the account, restarting the computer, then putting the account back in. It does not fix the problem.
Thanks