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Prior to this update, I had no issue with Outlook for Mac and Yahoo. I just updated to 16.73 (23051401). After updating, I had many problems with the Yahoo mail from within Outlook. It worked for the first 15 minutes, then got login errors and IMAP errors. I deleted the Yahoo account from Outlook and then quit. I then went back to Yahoo and got a new app password. I restarted Outlook and added the new app password obtained from Yahoo. It worked for the first 15 minutes then started to suddenly empty out all emails in all folders. Then the emails would eventually re-sync and reload from Yahoo. This now happens constantly. I tried the same uninstall reinstall process again, and nothing changed. Now also changes I make within Yahoo via my browser are not reflected in Outlook and changes made to Yahoo mail within Outlook are not saved when the emails clear, res-sync and reload, and they are not reflected in Yahoo online either. It's stuck in a loop. New emails DO ARRIVE and get added to the loop. Also there is a constant attempt to recreate the basic Yahoo folders: Drafts, Archive, Junk, Bulk. I get error messages saying can't be installed because they already exist - which they do! Why is it trying to reinstall them as if it is a new connection with Yahoo?
My setup is the following using OUTLOOK for MAC - BUT NOT NEW OUTLOOK. New Outlook does not support all the folders I have created over the years for organization and am unwilling to lose. I have a 16 inch MBPro M1 Max chip. Running Monterey 12.6.5.
AS a side note, I have for the past year or more had problems where white-listing emails does not work. Outlook is putting emails of people I email with regularly into SPAM. I whitelisted many of them, but Outlook is ignoring the classification and still putting those emails into SPAM.
Using older versions of Outlook for Mac in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
How did you contact Microsoft? I may need to follow up with them as I am on older Mac and can’t get newer software versions. Unless they are working on a global patch, or something at yahoo, I’m probably out of luck.
Thanks! And same. It is truly ****.
Same here. I devote about 15 minutes each day searching and surfing for a fix. While Outlook for Mac resets 247 over and over and over. It's really cool when you are about to open a much needed email.....and then your inbox is GONE.
If I find something that helps, I will share.. Overall, this is completely absurd.
I'm having the exact same problem since the last "update" and any work arounds that have been suggested haven't fixed anything. I've wasted hours trying to fix things on my end that are clearly things that Microsoft needs to fix on their end with an update. And I find myself in the same situation with New Outlook not supporting my files that I've used to organize myself for years. Not only that, but in New Outlook I can't assign category colors to contacts. Definitely hoping that Microsoft fixes this soon.
Hi Katherine. I posted a detailed workaround you can try on page 5 of this thread, dated 5/23 addressed to Janice Cummings1. So far it has worked OK for me but it is not the fix we all need.