How Can i reset authenticator app? I need to reset authenticator app for My lost device

Hi there
I had the same issue. After much research i found a way to fix it. Your admin can add your phone number as a second way for verification.
Here is the link: https://learn.microsoft.com/en-us/entra/identity/authentication/howto-mfa-userdevicesettings#manage-user-authentication-options

Super, Thx, it helped me :)

This just isn’t true. They absolutely can reset 2FA in the back end. It’s up to them if they want to go through the verification process.

However you should indeed have your 2FA backed up

Only Microsoft could develop an App for messaging that was as near to sending a snail-mail as possible. Honestly, trying to communicate over this dysfunctional link is nigh-on impossible! I'd be better of penning a letter and posting it to you.

Anyway, due to the mangled wreckage of M/soft community messages, I have no idea where I am in this conversation, no idea who I'm talking to and no idea why I'm whiling away my life doing any of this rubbish.

Microsoft support chat line (or whatever it's called). The cr*p thing about chat help lines, is you have to suddenly be a whizz kid at keyboard touch typing. And then you have to write reams and reams of explanations that exhuast you. Whatever happend to voice coms?